Mail Delivery
If you select mail Mail as the delivery method, the system creates a task in the form of a work item goes to the Pending Client Mail Delivery queue.
Next, a financial professional or associate must physically print and mail the disclosures.
After sending the disclosures, they must manually complete the step by clicking the Complete button in the Work Item.
Figure 22: Mailed Disclosures Process
Electronic Delivery
If you submit the form electronicallychoose to send disclosures Electronically, a work item task goes to a queue called Pending Client Electronic Review.
The system also sends an email to the investor . The link is with a link that remains active for five days. After the investor clicks on the email link, the system will ask them to provide their consent to receive the disclosures electronically.
Then it provides them with if the investor consents, then the system displays the Customer/Client Relationship Summary (CRS) form. Finally, the system automatically completes the task and marks the work item as Complete.
However, if this email is not opened within 5 days or if the investor opts out of electronic disclosures, then the work item is forwarded to the Pending Client Mail Delivery queue to manually send a physical copy.
Note: If the investor opts out of electronic disclosures, the system will not allow you to select this option for the investor in the future.
Figure 23: Electronic Disclosures Process
Personally Supplied Delivery
If you select personally supplied, it closes out the task. However, you can still open the work item , but allows you to print it and it to them.
to view and/or print the disclosures. This is the end of that flow and its added to the folder.
Figure 24: Personally Supplied Disclosures Process