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Introduction: This guide describes how to use the NIGO/Reject Widget.

Table of Contents

Table of Contents
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Change Log:

Date

Changes

Nov 2021

Comprehensive documentation about the NIGO/Reject Widget.

Audience: Back Office users

Functionality: The NIGO/Reject Widget allows users to quickly set reason codes and add additional notes to the notification email.

The NIGO/Reject Widget

Rw ui steps macro
Rw step

Click the NIGO or Reject transition button on the Work Item screen.

Rw step

Select one or more Reason Codes.

Click Next.

Rw step

Optional:

A. Revise the Notification email.

Click NiGO/Reject.

The system closes the widget and transitions the Work Item.

Reason Code History Domain

The widget updates the reason codes on the Work Item. You can view a history of these changes in the Work Item Details, under the Reason Code History section. This section captures all reason codes, including NIGO, Reject, and QC.

A. The Reason Code History navigation menu item

B. The Reason Code History