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Change Log:

Date

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September 2021

Comprehensive documentation about using Form Matrixes

Audience: Financial Professionals and Account Managers, Back Office, platform administrators, and business analysts.

Functionality: The Forms Matrix Domain is used to package one or multiple forms for specific products.

Overview

The Forms Matrix Domain is used to package one or multiple forms for specific products.  The mapping information provided from the Form Wizard in Starting Point to specific forms is done in the Forms Matrix. 

Typically, in a Broker-Dealer setting, administrators of Docupace would use the Form Matrix tool to map products to a form(s).

How to Access the Forms Matrix Domain

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Locate the “Forms Matrix” under Administration > List Domains > Name = Forms Matrix.

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Select the Forms Matrix to review any existing configurations to the matrix. If none, the screen will appear blank and you can add a new record (product to form mapping).

Locating the Forms Matrix Domain

Creating a New Record

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To create a new record in the Forms Matrix select “New Forms Matrix”.

New Forms Matrix

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Next fill in all the applicable fields based on the product.

Filling out the fields

 

Review the table below to learn more about each field.

Field

Description

Derived Request Type

Determines the correct Request Type for routing the work through the workflow. This is the Request Type that will be automatically assigned to the work item created.

Derived Client Subfolder Type

When a new account is requested, a Docupace Client Subfolder is created, and the Subfolder Type is assigned (usually Brokerage or Advisory but may be different depending on the BD configuration).

Required

A yes/no field.  If you select yes, then all forms listed in the record reside in the work item and must be used.  If no, there is a separate process (reviewed further in guide).

Request Group

A general grouping such as New Account, Maintenance, etc. to classify the general request.

Vendor/Custodian

Which vendor is associated?  Is it the Clearing Firm, BD or Direct?  The Vendor/Custodian for the transaction being created.  This will be used to create the Client Subfolder as well as associate the transaction to the correct forms for the selected Vendor/Custodian.

Product Type

Which product type may drive specific forms.

Product Name

Which product name may drive specific forms.

Registration Type

Registration Type identifies the Registration of the account. For example; Individual, Joint, IRA, Simple IRA.

Forms

Search for and add the forms that would be associated to the various linkages/combinations.

Account Service

Not required. Free list to give user more flexibility. *Account services can have one extra level of hierarchy in terms of what you need.

Account Options

Not required. Free list to give user more flexibility. *. With the account options, you can have many options. So you could pick as many options as you want. And each one of those single options should be tied to a bundling record. And so you would get a different form depending on the option that you selected.

Entity

Ability to filter the request by entity, if setup in your site.

Editing Existing Record

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To edit an existing record in the Forms Matrix, click anywhere on the desired row or select the Details pencil icon for the specific record.

Open Record Details

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Make your desired changes and click save or save and close to apply the changes.

Save and Close

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Open Starting Point to make sure your changes are successful.

Info

Note: For more detailed information, see the Starting Point documentation.

Copying A Forms Matrix

Once a forms matrix is created you can copy the original to make a duplicate. This is very useful when you would like to create a required form bundle and an optional form bundle.

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Hover over the Forms Matrix you would like to copy and click on the two pieces of paper.

Copy Forms Matrix

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Notice all of the data has copied to a new Forms Matrix to edit. Make your changes to the copy and click Save to create.

Save

Best Practices

If you need a form added to every packet regardless of the path chosen during the form wizard:

Add a Forms Matrix with just the Request Group and Form as either Optional or Required. This will add the form to the packet every time.

Info

Notes:

If you have empty values, then nothing is required and it will skip those questions.

If there is just one value, then it would inherit that and skip, and you wouldn't be required to select that either.

If there are multiple valued, and you leave them blank, then it will apply to all of them. If you put every value, it will populate the list and let you pick anything. If you require all or if it could be any, then instead of selecting them all, just leave it blank.

Tip

Example: There is no Vendor Custodian or Product Type associated with that line item, so it ignores those questions when it is trying to see if the selections count for having that form show up.

Request Group

If you would like to do an optional and required bundle:

Create your first forms matrix then copy the forms matrix to create your second. The only changes you would need to make are if the matrix is required or optional and the forms that will display.  

Differences

* Additional Notes About the Account Services and Account Options

When setting up forms groups for a client, additional filters have to be updated. Account Services and Account Options are another, domain, another level of hierarchy to allow drilling down further on specific forms.

Account services are usually designed to just drive sort of one type of behavior and have one extra level of hierarchy in terms of what you need.

With the account options, you can have many options. So you could pick as many options as you want. And each one of those single options should be tied to a bundling record. And so you would get a different form depending on the option that you selected.