Key Innovations

This section tells about major improvements to the Docupace System.

New Features

All notes in this section relate to new features.

Firm Transition Assistant Dashboard

Reference #: R1_2022_KEY2

Info
Change: The Firm TA Dashboard appapp allows a firm to view the status of Work Items related to an advisor's transition to or from the organization. appWI

Tip
Benefit: Users can easily track the transfer progress.

The appapp allows users to view the number of accounts by Workflow status. WIUsers can see results for all reps or for a specific rep.

Rep Transition Assistant Dashboard

Info
Change: The Rep TA Dashboard app allows a financial professional to view detailed information about work items related to their transition to or from a particular firm.

Tip
Benefit: Users can easily track the transfer progress.

Users can view the current status and task of Work Items associated with their transition. Users can also open Work Items directly from the app.

Filter by label (Content by label)

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max	5
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title	Related Pages
reverse	true
cql	label in ( "advisor-transition" , "transition-dashboard" ) and type = "page"

eSubmit 2.0 app

Reference #: R1_2022_KEY

Info
Change: The eSubmit 2.0 app gives the Advisor a simplified way to submit business to the back office by client searching capability along with any applicable notes.

Tip

Benefits:

Client Search functionality
Advisors ability to add notes

The app is used to easily create a new Work Item and to quickly upload filled-out forms and other scanned relevant documents (such as checks) for a new account. The documents are then indexed, organized, and processed by the back-office employees.

TRACKR

Reference #: R1_2022_KEY1

Info
Change: The TRACKR app allows you to send disclosures and document the recommendations you provide to clients and prospects.

Tip
Benefit: It is much easier to provide disclosures and keep track of the recommendations you make to clients and prospects.

The TRACKER app is a dynamic wizard-based experience. You can document recommendations to new or existing clients and prospects. The on-screen options and fields change based on your selections. The app also enables you to provide any required disclosures.

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title	Related Pages
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cql	label in ( "trackr" , "disclosures" ) and type = "page"

Work Item Status

Reference #: R1_2022_KEY3

Info
Change: The Work Item Status app displays a list of Work Items and documents associated with a CRM contact.

Tip
Benefit: Users can quickly review all Work Items/Documents related to a selected CRM contact.

Only certain CRMs, such as Redtail, can send contact information to the Work Item Status app. The Work Item Status app displays a list of Work Items filtered by Status. Selecting a Work Item displays a list of attached documents. Users can then choose to open the Work Item or one of its documents.

Note: Without selecting a contact, you will not see the app in the Quickstart menu.

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max	5
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cql	label in ( "work-items" , "crm" , "redtail" ) and type = "page"

Improvements

SIGNiX CIP

Reference #: R1_2022_KEY4

Info
Change: Updated SIGNiX CIP action looks at the CIP namespace when configuring the XML file.

Tip
Benefit: Updated SIGNiX CIP action now can be used in sites with both old and new namespaces.

The previous Java action, “Do SiGNIX OFAC Verification dynamic prefixes” had hardcoded BASE mappings. Therefore, different versions of code had to be used based on the namespaces in a site. Users had to choose an option manually. The new version uses separate SIGNIX XML for each party. Each XML contains a different response based on the CIP-to-BASE and BASE-to-ARI mappings.

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max	5
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title	Related Pages
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cql	label in ( "signix" , "cip" , "ofac" , "xml" ) and type = "page"

Work Item Details Header

Reference #: R1_2022_KEY6

Info
Change: Added a new Application preference that shows the client or company name in the header.

Tip
Benefit: It is easier for users to identify the client or company linked to the Work Item.

The header on the Work Item's Details screen displays additional client/company information.

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max	5
sort	modified
title	Related Pages
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cql	label in ( "details" , "work-item-details" ) and type = "page"

NFS Token Auto-Refresh

Reference #: R1_2022_KEY7

Info
Change: Tokens refresh automatically as long as the user is within the 90-day refresh period.

Tip
Benefit: Users no longer have to manually refresh their token every hour.

After initializing an NFS token, users will not need to refresh for 90 days manually. Instead, the system will automatically refresh thetoken whenever users attempt the Open Account action. If a user's token has expired, the system will display an error message.

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cql	label in ( "nfs" , "token" , "refresh" ) and type = "page"

Apps

Fixes

Tracker BI

Reference #: R1_2022_APP1

Info
Change: Resolved an issue where client folders were incorrectly updated after creating related Work Items through the Tracker BI app.

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cql	label = "tracker-bi" and type = "page"

Docupace Administration

This section shares information about changes to features used by Docupace administrators, such as domains, configuration settings, changes to integrations with other systems, or improvements to core functionality.

New Features

Qualification Domain

Reference #: R1_2022_DA1

Info
Change: Added a new attribute to the registration type domain to further categorize whether a registration type is Qualified or Non-Qualified. Additionally a new domain was added to be used as a reference for this attribute. This can be used for validations or additional filtering in DSP apps.

Tip
Benefit: This feature helps the user distinguish between qualified and unqualified registration type.

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max	5
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title	Related Pages
cql	label = "qualification" and type = "page"

Integrations

This section shares information about how the Docupace System integrates with outside systems.

Improved Features

SIGNiX

Reference #: R1_2022_INT1

Info
Change: SIGNiX has a new authentication method that allows SMS verification without needing a password.

Tip
Benefit: The verification process is now faster and more convenient, while maintaining security.

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showLabels	false
max	5
sort	modified
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title	Related Pages
cql	label in ( "signix" , "authentication" ) and type = "page"

Fixes

Pershing API Patch

Reference #:

Info
Change: Resolved issue with Pershing SOAP API security change.

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cql	label = "pershing" and type = "page"

User Experience

This section shares information about changes that have been made in this release that improve the overall user experience.

Fixes

Addresses

Reference #: R1_2022_UE1

Info
Change: Resolved an issue where Legal Country & Address Line 2 did not get copied in Frost Preprod site.

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cql	label in ( "release-notes" , "2021" ) and type = "page"

Combine & Print Button

Reference #: R1_2022_UE2

Info
Change: Resolved issue when Combine & Print button within Work Item client documents appeared in all Work Item statuses, not just when the Work Item had a Transition Complete status.

Filter by label (Content by label)

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title	Related Pages
cql	label = "print" and type = "page"

Dashboard File Export

Reference #: R1_2022_UE3

Info
Change: Resolved issue when exporting all fields from the Dashboard, resulting file contains information about Work Items that are assigned to another user.

Filter by label (Content by label)

showLabels	false
max	5
sort	modified
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title	Related Pages
cql	label = "export" and type = "page"

Error message 'For input string'

Reference #: R1_2022_UE4

Info
Change: Resolved an issue where a user got an error message For input string: "" on Work Item Details or Creation pages and didn't see the Reject Reason Codes table when creating a new Work Item.

Version	Old Version 41	New Version 42
Changes made by	Gints Vaskums	Gints Vaskums
Saved on	Jul 11, 2022	Jul 13, 2022

Versions Compared

Key

Table of Contents

Key Innovations

New Features

Firm Transition Assistant Dashboard

Rep Transition Assistant Dashboard

eSubmit 2.0 app

TRACKR

Work Item Status

Improvements

SIGNiX CIP

Work Item Details Header

NFS Token Auto-Refresh

Apps

Fixes

Tracker BI

Docupace Administration

New Features

Qualification Domain

Integrations

Improved Features

SIGNiX

Fixes

Pershing API Patch

User Experience

Fixes

Addresses

Combine & Print Button

Dashboard File Export

Error message 'For input string'

Increase file upload size

Sending eSign for SIGNiX with 9-digit zip codes

Page Comparison

Versions Compared

Key

Table of Contents

Key Innovations

New Features

Firm Transition Assistant Dashboard

Rep Transition Assistant Dashboard

eSubmit 2.0 app

TRACKR

Work Item Status

Improvements

SIGNiX CIP

Work Item Details Header

NFS Token Auto-Refresh

Apps

Fixes

Tracker BI

Docupace Administration

New Features

Qualification Domain

Integrations

Improved Features

SIGNiX

Fixes

Pershing API Patch

User Experience

Fixes

Addresses

Combine & Print Button

Dashboard File Export

Error message 'For input string'

Increase file upload size

Sending eSign for SIGNiX with 9-digit zip codes