Using the eSubmit App

The eSubmit App is usually accessible on the Advisor Dashboard. To use submit documents for a new account, proceed as follows:

Rw ui steps macro

Rw step Click on the eSubmit Request icon on the Advisor Dashboard. Rw step The Create Work Item page opens. Fill out the required and optional fields as necessary. The mandatory fields are marked with an asterisk. Rep* - Select a Rep code in the dropdown of values from the Rep domain. Registration - Select a Registration type in the dropdown of values from the Registration Types domain. Vendor - Select a Vendor company in the dropdown of values from the Vendors/Custodians domain. First Name - Account Owner's first name Last Name - Account Owner's last name Entity/Trust - Account Owner's name if it is an entity or trust TIN/SSN - Account Owner's Tax Identification or Social Security Number Instructions for Back Office - Additional notes about the Work Item Are you mailing additional documents?* - Select whether you will be sending documents by mail to the back office: Yes – you will be able to print coversheets for these paper documents, or No – you will only be able to upload electronic files. Image RemovedImage Added Rw step Click Create Work Item. The app sends the initial Account information to the system and creates a Work Item with the request type Concierge Submission and then the Summary page opens. Image RemovedImage Added

Summary Page Actions

The Summary page shows the created Work Item's ID number and allows you to perform the following actions.

Print Coversheet

Click to open a page with the Work Item information.

Print and add this sheet to those paper documents that will be mailed to your operations team.

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Print Barcode

Click to open a page with a barcoded sheet for this Work Item.

Print this sheet if you want to scan and add documents to this Work Item at a later time.

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Upload Documents

Click to upload electronic versions of the documents (scanned or filled out electronically). The system opens the Direct File Uploader window.

Drag and drop your files into the pop-up window and click Start Upload.

When your upload is completed, the pop-up will close and the following messages will appear on the Summary screen: "Your documents have been uploaded."

Open Work Item

Click to open the Work Item that has just been created.

The transaction information sheet will be included.

The Work Item will show the following message:

"Folder required. Request type needs to be changed to an appropriate client activity request type for further processing"

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Start New

Click to create a new Work Item for another Account. The app returns to the first screen.

Deployment

Please reach out to your support contact to deploy the eSubmit app for your site or refer to the Developer Guides for instructions on how to add an app to an interface and a menu.