Key Innovations
New Features
AnnuityNet
Reference #: KEY_2022_1
| Info |
|---|
Change: Sites with AnnuityNet enabled can now access the Subpay wizard through Starting Point and Quick Start. |
| Tip |
|---|
Benefit: The AnnuityNet SubPay wizard allows adding additional contributions and expenditures to existing contracts. |
Additional Subscription required.
| Filter by label (Content by label) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
CIP/OFAC
Reference #: KEY_2022_2
| Info |
|---|
Change: Docupace Provides the ability allows to run regulatory CIP and OFAC checks in real-time and provide returns results back for review. |
| Tip |
|---|
Benefit: Federal regulatory compliance for the financial institutions that use Docupace. |
Regulations require a financial institution to verify the identity of each client according to the Customer Identification Program (CIP) and check the client against the Office of Foreign Assets Control (OFAC) Watch Lists. Docupace has integrated these verification steps into the New Account creation process.
When an Advisor creates a Work Item to register a new account, he must also complete the CIP/OFAC Form. The next step in the workflow compares the provided applicant’s data with various databases. If the verification confirms the applicant’s identity, then the Work Item automatically continues its path through the workflow. If, however, the verification fails, then the Work Item is flagged for additional manual inspection. Information that passed verification is marked with OK, while unverified or mismatched data is marked as such. Additional remarks show the overall Authentication Score and reasons for verification failure, for example, "SSN not on file", or "Driver's License number missing".
| Filter by label (Content by label) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Signature Override
Reference #: KEY_2022_3
| Info |
|---|
Change: Users can now override and disable signature fields on forms. |
| Tip |
|---|
Benefit: Users can accurately update signature fields for esign on forms used for both entities and individuals. |
This update adds a validation, orange arrows, and a screen called Configure Signer. You can enable or disable this feature via application preferences. See the eSign Override guide for more information.
| Filter by label (Content by label) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Precise FP
Reference #: KEY_2022_4
| Info |
|---|
Change: Docupace now supports integration with the PreciseFP. |
| Tip |
|---|
Benefit: PreciseFP is the leading data-gathering solution that also comes equipped with a fully integrated Risk Tolerance and IPS solution, Surveys, Fact Finders, E-signatures, Smart Custodial Form Filling, Service Agreements, Lead Generation, KYC & Compliance and so much more. The Precise FP integration allows users to streamline their data-gathering processes and become more efficient at engaging clients. The Docupace Platform improves efficiency and enhances the experience of advisors and investors. The integration of both systems provides an opportunity to use the advantages of each system at the same time. |
The PreciseFP integration allows advisors to streamline their data-gathering processes, and store and retrieve standard documents in Docupace.
Integration with PreciseFP is bi-directional, which means that you can export and import client information. We currently integrate personal, contact, employment, and other information of the client and co-client into Docupace folders.
The system allows storing documents directly in the client folder/subfolder or using Quick Start to create new Work Items and documents.
| Filter by label (Content by label) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Salesforce Financial Services Cloud
Reference #: KEY_2022_5
| Info |
|---|
Change: Docupace fully supports integration with Salesforce Financial Services Cloud. |
| Tip |
|---|
Benefit: Financial Services Cloud (FSC) is the most suited Salesforce Cloud product for the Financial Services industry, as it supports the new Household Data Model. |
Use the new Salesforce Integration installation package, version 1.12, to set up your integration with FSC.
Other changes that this version includes:
SSN/TIN no longer becomes a required field on your Salesforce instance once the integration package is installed.
To reduce data traffic, a new Docupace application preference -
salesforce.excludeObjects, lists those Salesforce objects, that should not be queried, when synchronizing Salesforce objects with Docupace.Additional configuration for the Contact object in Salesforce is not required.
Note: All configuration steps for the Account object are explained in the Salesforce Integration Guide.
| Filter by label (Content by label) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
User Experience
This section shares information about changes to features that improve the end-user experience.
New Features
Client Folder
Reference #: UE_2022_1
| Info |
|---|
Change: Added new attributes to the Client Folder (Domain 110) and script to the liquibase. |
| Tip |
|---|
Benefit: These are additional attributes to store client information. They are used with the PFP integration but can be used as stand alone. |
Attribute Name | Attribute ID | Type |
|---|---|---|
Employment Income | 110303 | Number NUMBER(38, 6) |
Employer/Company Mailing Country | 35001 | REFERENCE (350 domain) |
| Filter by label (Content by label) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Fixes
Work Items
Reference #: UE_2022_2
| Info |
|---|
Change: The Client Subfolder section on the Work Item Details page now displays folder details correctly. Previously, it only displayed the Accountnumber. |
Reference #: UE_2022_3
| Info |
|---|
Change: Fixed an issue that caused the system to display an error when saving Work Items with more than one NIGO Reject reason code. The system displayed the following error message. |
