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The Mailroom displays any work items containing unindexed documents. Use the Monitor to search scanned/uploaded documents not assigned to you in your dashboard. In your office you may have a designated person scanning/uploading documents into Docupace, the Mailroom in Monitor will display these work items.
Note: Documents rely on barcodes to drive them through the workflow route within the Docupace system. If the documents scanned or uploaded into the system do not contain barcodes on them, they are referred to as “unindexed documents”. These documents are routed into the Mailroom and wait for user intervention to be sent through the appropriate workflow path.
