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Date

Change

Oct 2023

Initial Version

Overview

Event-Based Retention (EBR) allows you to create a set of rules based on system events. These rules determine how long specific documents must be retained before they can be digitally shredded.

Without Event-Based Retention

  • Indefinite Retention required

  • Not possible to purge or remove documents

With Event-Based Retention

  • Indefinite Retention by choice

  • Customizable Event-based Retention

  • Batch Document Shredding

Note: Enabling the Event-Based Retention feature requires a Professional Services engagement project.

EBR Domains

After enabling Event-Based Retention, all document records will use a Default Retention of Keep 90 Days + Undefined Event, meaning indefinite retention until EBR is fully configured. This feature adds the following domains to your site.

Note

:

Enabling the Event-Based Retention feature requires a Professional Services engagement project.

  • Retention Events (269)

  • Retention Rules (260)

  • Applied Retention Rules Log (279)

  • Applied Retention Rules (261)

  • Shredding Batches (262)

  • Batch Job Log (Domain 263)

  • Retention Matrix (264)

  • Document Shredding (676)

  • Document Shredding Error Types (677)

  • Shredding Batch Status (674)

  • Retention Meta Info (287)

Retention Events

Docupace must create the a Retention rule before you can apply the rule in the system. Retention Events are part of Retention Rules. Examples of events are:

  • Advisor Terminated

  • Client Account Closed

  • Custom EBR Configured

Client Account Closed and the The above are the only retention rules that are currently available to be used on the system. Admin users will see other additional rules, however, these do not currently have the logic built into the system for these them to work. Advisor Terminated and Work Item Completed should be available in the future phase phases of the product.

Info

Use Example: Client Documents need to be maintained for 6 years following account closure or 2 years from a rep's termination.

Before setting up Event-Based Retention, Docupace must work with you and/or your compliance officer to perform a Readiness assessment. This assessment will determine if your site is ready to support these events and identify any custom events that you will need. Once Docupace has created the custom events, your admins can apply the events to your retention rules.

Info

Prerequisites:

  • Core 24.12 or greater

  • Connect 4.68 or greater

  • Professional Services engagement

Audience:

  • Back Office Users

  • Admin Users