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How to Use Starting Point


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titleIntroduction

You can use Starting Point to put together the forms you need for opening new accounts and maintenance activities. ETI Quik Forms (partnering with Docupace) handles the form management. This guide describes how, as a rep, you can launch Starting Point.



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Open New Accounts


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Using Starting Point, you can create accounts for new or existing clients. 


Step 1: To launch the Starting Point, click the Starting Point link from the New dropdown menu.


Figure 1: Starting Point –Launching from Smart Office


Step 2: Click on the New Account icon.


Figure 2: Creating New Accounts


Step 3: After selecting the New Account icon, the window shown in Figure 3 appears. Based on your requirements, select New Client, Existing Client, or Multiple Clients.

Figure 3: Opening accounts for new or existing clients


New Clients




Figure 4: New Clients form

When you select New Client the following window appears.There are different sections in the form: Details, Spouse, Rep, Primary Beneficiaries, and Contingent Beneficiaries. The links on the left side of the dashboard, you can quickly navigate to the respective section in the form.

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The section’s cardinality (the number of records present in the section) appears next to these links once you add records to the respective sections.


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All sections and fields marked with a red asterisk (*) are mandatory. All other required fields for each Client Type are listed in the table below (refer to the sub-table).




FieldsDescription
DetailsUse this section to provide basic details about the client
Client Type

Select the client type from the following options:

  • Person
  • Beneficiary
  • Business/Entity
  • Other
  • Prospect
  • Trust

The following sub-table provides the list of fields required to be filled in when you select a particular type:

TypeRequired Fields
PersonLast Name, First Name, TIN/SSN, Rep
BeneficiaryRep
ProspectCompany Name, TIN/SSN, Rep
Business/EntityCompany Name, TIN/SSN, Rep
TrustCompany Name, TIN/SSN, Rep


Client Status

Select a status from the following options:

StatusRequired Fields
Active Client
If the new client is an active one, select this option.
Inactive ClientIf the status of the new client is currently inactive, select this option.
ProspectIf you want to send the client status as a potential client, select this option.


Business Type

Select a business type from one of the following options:

  • Broker Dealer
  • Unaffiliated
  • Non BD
  • Type
  • Independent RIA
  • INS
SpouseUse this section to add a spouse’s details. Click on the Add button and select Client Folder. A table displaying the existing client records appears. Select the spouse’s record, if present
Select Button

Click on the checkbox next to the record you want to select, and then click the Select button.

  • This button is activated only if you select at least one record.
  • When you click this button, the New Client Form appears again. The Spouse section displays the selected record.
  • You can add only one record to the Spouse section. When you select more than one record, the system uses the last selected record to populate this section.
Create New ButtonClick this button to enter a new record into the system. A new client form appears.
Cancel ButtonTo cancel one or more selections, click this button. The checkboxes are reset.
Rep

Use this section to add one or more reps’ information. Click on the Add button. A table containing the existing reps’ records appears. Select the required rep(s).

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titleTip

For more information on how to add records, refer to the Spouse section


Primary BeneficiariesUse this section to add the primary beneficiaries of the client. Click on the Add icon to add the details.
Details sectionIn the Relationship field, select the beneficiaries’ relationship with the client.
Secondary Client

Use this section to add a secondary client.

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For more information on how to add records, refer to the Spouse section.


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After adding the secondary client, click Save on the top-right corner. You are routed back to the main form. The Primary Beneficiaries section displays the list of the added beneficiaries


Secondary Beneficiaries

Use this section to add the secondary beneficiaries.

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For more information on how to add beneficiaries, refer to the previous section.




Form Submission




To take an action on the client form, refer to the following table.



Click the...To...
Save ButtonSave the changes and submit the form.
Cancel ButtonTo close the form without saving changes


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titleTip

When you save the form, Docupace presents the user with a series of Account Wizard steps.



Existing Clients


When you select Existing Client, the following screen appears. You can narrow down the results by using the search filters on the left side of the page.


Step 1: Click on the icon next to a parameter to select a filter condition.

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In Figure 5, the "begins with" filter condition on the last name (‘Kra’) results in two records.


Step 2: To choose a client account, click on its record row.

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When you select an account, Docupace presents you with a series of Account Wizard steps.


Figure 5: Searching for Existing Clients




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Account Wizard


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Figure 6: Selecting the Vendor

Step 1: Select the vendor you would like to use.

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Vendor refers to the financial institution where your account is held.




Figure 7: Selecting the State

Step 2: Select a state from the dropdown list.

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You may also select No State Required.




Figure 8: Selecting a New Registration Type

Step 3: Select a registration type from the dropdown list.

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You can view the selections you have made so far under the History section.




Figure 9: Selecting the Account Services

Step 4: Select an account service from the dropdown list. Otherwise, select No Account Service Required.



Figure 10: Selecting the Account Option

Step 5: Select an account option from the dropdown list.

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To skip this step, click on Next or Select None.





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Reviewing and Creating Work Items


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After completing the Account Wizard steps, a summary screen opens. Review all the details entered for accuracy. Based on the answers provided in the Account Wizard, the system presents the user with all the appropriate forms. You can add any additional forms available to the required set of forms.


Add Forms: To add additional forms, click Add Forms in the Required Forms section. Select one or more forms from the library.

Move Forms: To move forms from the Optional Forms section into the Required Forms section, click on the Add button.

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Alternatively, click Remove to move the forms back to the Optional Forms section.


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A history of the answers you chose is included on the right hand side; you can click any of those items to go back and change your answers in the wizard if necessary.

Step 3: After reviewing all the details, click on the Create Work Item button.

Figure 11: Creating Work Items 

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