Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Title

Intro

Docupace uses Starting  Starting Point-anIntegrated Forms Engine-to perform universal formsprocessingfor:1.Opening new accounts2.Maintenance activities

ETI Quik Forms(partnering with Docupace)handles the form management. This guide describes how, as a rep,you can launch Starting  Starting Point.


Table


Launching Starting Point to open new accounts


Using Starting Point, you can create accounts for new or existing clients. Tolaunch To launch the Starting Point, click the Starting Pointlink Point link from the Newdropdown New dropdown menu.


Figure 1: Starting Point –Launching from Smart Office


The following prompt appears.Click on the New Account icon.


Figure 2: Creating New Accounts


After  selecting  the New  Account  icon, the  following  window  appears.Based  on  your  After selecting the New Account icon, the window shown in Figure 3 appears. Based on your requirements, select New Client, Existing Client or Multiple Clients.

Figure 3: Opening accounts for new or existing clients


Opening Accounts for New Clients


Figure 4: New Clients form

When you selectNew  Clientthe  following window  select New Client the following window appears.There  are differentsections  in  the  form–DetailsThere are different sections in the form– Details, Spouse, Rep, Primary Beneficiariesand Beneficiaries, and Contingent Beneficiaries.


The section’s cardinality(the number of records present in the section)appears next to these links once you add records to the respective sections.

Note; All sectionsmarked with a red asterisk (*) are mandatory.All fields marked with(*)in these sections are mandatory.All other required fields for each Client Typeare listed in the table below (refer to the sub-table)

By  clicking  on  the  links  present  on  the  left  side  of  the  dashboard,  you  can  quickly  navigate  By clicking on the links present on the left side of the dashboard, you can quickly navigate to therespectivesection in the form.




FieldsDescription
DetailsUse this section to provide basic details about the client
Client Type

Select the client type from the following options:

  • Person
  • Beneficiary
  • Business/Entity
  • Other
  • Prospect
  • Trust

The following sub-table provides the list of fields required to be filled in When you select a particular type:

TypeRequired Fields
PersonLast Name, First Name, TIN/SSN, Rep
BeneficiaryRep
ProspectCompany Name, TIN/SSN, Rep
Business/EntityCompany Name, TIN/SSN, Rep
TrustCompany Name, TIN/SSN, Rep


Client Status

Select a client type from the following options:

  • Active Client–If the new client is an active one, select this option.
  • Inactive Client–If the status of the new client is currently inactive, select this option.
  • Prospect–If you want to send the client status as a potential client, select this option.
Business Type

Select a business type from one of the following options:

  • Broker Dealer
  • Unaffiliated
  • Non BD
  • Type
  • Independent RIA
  • INS
SpouseUse this section to add a spouse’s details. Click on the Add button and select Client Folder. A table displaying the existing client records appears. Select the spouse’s record, if present
Select Button

Click on the checkbox next to the record you want to select, and then click this button.

This button is activated only if you select at leastone record.

On clicking this button, the New ClientForm appears again. The Spousesection displays the selected record.

You can add only one record to the Spouse section. When you select more than one record, the system uses the last selected record to populate this section.

Create New ButtonClick this button to enter a newrecord into the system.A new client form appears.
Cancel ButtonTo cancel one or more selections, click this button. The checkboxes are reset.
Rep

Use this section to add one or more reps’information. Click on the Add button. A table containing the existing reps’ records appears. Select the required rep(s).

For more information on how to add records, refer to the Spouse section

Primary BeneficiariesUse this section to add the primary beneficiaries of the client. Click on the Add icon to add the details.
Details sectionIn the Relationshipfield, select the beneficiaries’ relationship with the client.
Secondary Client

Use this section to add a secondary client.

For more information on how to add records, refer to the Spousesection.

After adding the secondary client, click Save on the top-right corner. You are routed back to the main form. The Primary Beneficiariessection displays the list of the added beneficiaries

SecondaryBeneficiariesUse this section to add thesecondary beneficiaries. For more information on how to add beneficiaries, refer to the previous section.



Form Submission


To take an action on the client form, refer to the following table.



Click the...To...
Save ButtonSave the changes and submit the form.
Cancel ButtonTo close the form without saving changes

On saving the form, Docupace presents the user with a series of Account Wizardsteps. Learn more...


Opening Accounts for Existing Clients


When you select Existing  Existing Client, the  following  screen  the following screen appears. Use  the  filter  parameters on  the  left  Use the filter parameters on the left to search for a client. Click on the icon next to a parameterto select a filter condition. In the above example, the begins withfilter condition on the last name (‘Kra’) results in two records. To choose a client account, click on its record row.When you select an account, Docupace presents the user with a series of Account Wizardsteps.Learn more...

Figure 5: Searching for Existing Clients



Account Wizard


Image Modified

Figure 6: Selecting the Vendor

Step 1: Select the vendor you would like to use.

Here, the Vendor refers to the financial institution where your account is held



Image Modified

Figure 7: Selecting the State

Step 2: Select a state from the drop-down list. Else, select No State Required.



Image RemovedImage Added

Figure 8: Selecting a New Registration Type

Step 3: Select aregistration type from the drop-down list.

At every stage, the selections of the previous stage are visible underHistory.



Image Modified

Figure 9: Selecting the Account Services

Step 4: Select an account service fromthe drop-down list. Else, select No Account ServiceRequired.



Image Modified

Figure 10: Selecting the Account Option

Step 5:Select an account option from the drop-down list. To skip this step, click on Nextor Select None.



Reviewing and Creating Work Items


By  clicking  on  the  links  present  on  the  left  side  of  the  dashboard,  you  can  quickly  navigate  to therespectivesection in the form.

FieldsDescriptionDetailsUse this section to provide basic details about the clientClient Type

Select the client type from the following options:

  • Person
  • Beneficiary
  • Business/Entity
  • Other
  • Prospect
  • Trust

The following sub-table provides the list of fields required to be filled in When you select a particular type:

TypeRequired Fields
PersonLast Name, First Name, TIN/SSN, Rep
BeneficiaryRep
ProspectCompany Name, TIN/SSN, Rep
Business/EntityCompany Name, TIN/SSN, Rep
TrustCompany Name, TIN/SSN, Rep
Client Status

Select a client type from the following options:

  • Active Client–If the new client is an active one, select this option.
  • Inactive Client–If the status of the new client is currently inactive, select this option.
  • Prospect–If you want to send the client status as a potential client, select this option.
Business Type

Select a business type from one of the following options:

  • Broker Dealer
  • Unaffiliated
  • Non BD
  • Type
  • Independent RIA
  • INS
SpouseUse this section to add a spouse’s details. Click on the Add button and select Client Folder. A table displaying the existing client records appears. Select the spouse’s record, if presentSelect Button

Click on the checkbox next to the record you want to select, and then click this button.

This button is activated only if you select at leastone record.

On clicking this button, the New ClientForm appears again. The Spousesection displays the selected record.

You can add only one record to the Spouse section. When you select more than one record, the system uses the last selected record to populate this section.

Create New ButtonClick this button to enter a newrecord into the system.A new client form appears.Cancel ButtonTo cancel one or more selections, click this button. The checkboxes are reset.Rep

Use this section to add one or more reps’information. Click on the Add button. A table containing the existing reps’ records appears. Select the required rep(s).

For more information on how to add records, refer to the Spouse section

Primary BeneficiariesUse this section to add the primary beneficiaries of the client. Click on the Add icon to add the details.Details sectionIn the Relationshipfield, select the beneficiaries’ relationship with the client.Secondary Client

Use this section to add a secondary client.

For more information on how to add records, refer to the Spousesection.

After adding the secondary client, click Save on the top-right corner. You are routed back to the main form. The Primary Beneficiariessection displays the list of the added beneficiaries

SecondaryBeneficiariesUse this section to add thesecondary beneficiaries. For more information on how to add beneficiaries, refer to the previous section.

Form Submission

To take an action on the client form, refer to the following table.

Click the...To...Save ButtonSave the changes and submit the form.Cancel ButtonTo close the form without saving changes

On saving the form, Docupace presents the user with a series of Account Wizardsteps. Learn more...

Opening Accounts for Existing Clients

When you select Existing  Client, the  following  screen  appears. Use  the  filter  parameterson  the  left  to search for a client. Click on the icon next to a parameterto select a filter condition

Figure 5: Searching for Existing Clients

In the above example, the begins withfilter condition on the last name (‘Kra’) results in two records. To choose a client account, click on its record row.When you select an account, Docupace presents the user with a series of Account Wizardsteps.Learn more...

Account Wizard

Step 1: Select the vendor you would like to use.Here, the Vendor refers to the financial institution where your account is held

Step2:Select a state from the drop-down list. Else, select No State Required.

Step3:Select aregistration type from the drop-down list. At every stage, the selections of the previous stage are visible underHistory.

Step4:Select an account service fromthe drop-down list. Else, select No Account ServiceRequired.

Step5:Select an account optionfrom the drop-down list. To skip this step, click on Nextor Select None.

Reviewing and Creating Work Items

After completing the Account Wizard steps,a summary screen opens. Review all the details entered for  for accuracy.   Based  on the answers  provided  in  the Account  Wizard,  the  system presents  the  user with all the appropriate forms. You can add any additional forms available to the required set of forms:

1.To add additional forms, click Add Forms in the Required Forms section. Select one or more forms from the library.

2.To move  forms from the Optional  Forms section into the Required  Forms section, click on the Add button.

Alternatively, click Remove to move the forms back to the Optional Forms section.

A history of the answers you chose is included on the right hand side; you can click any of those items to go back and change your answers in the wizard if necessary.

After reviewing all the details, click on the Create Work Item button

Image Removed

Figure 11: Creating Work Items 

Title

Intro

Docupace uses Starting  Point-anIntegrated Forms Engine-to perform universal formsprocessingfor:1.Opening new accounts2.Maintenance activities

ETI Quik Forms(partnering with Docupace)handles the form management. This guide describes how, as a rep,you can launch Starting  Point.

Table

Launching Starting Point to open new accounts

Using Starting Point, you can create accounts for new or existing clients. Tolaunch the Starting Point, click the Starting Pointlink from the Newdropdown menu.

Figure 1: Starting Point –Launching from Smart Office

The following prompt appears.Click on the New Account icon.

Figure 2: Creating New Accounts

After  selecting  the New  Account  icon, the  following  window  appears.Based  on  your  requirements, select New Client, Existing Client or Multiple Clients.

Figure3: Opening accounts for new or existing clients

Opening Accounts for New Clients

Figure 4: New Clients form

When you selectNew  Clientthe  following window  appears.There  are differentsections  in  the  form–Details,Spouse, Rep, Primary Beneficiariesand Contingent Beneficiaries.

The section’s cardinality(the number of records present in the section)appears next to these links once you add records to the respective sections.

Note; All sectionsmarked with a red asterisk (*) are mandatory.All fields marked with(*)in these sections are mandatory.All other required fields for each Client Typeare listed in the table below (refer to the sub-table)

After completing the Account Wizard steps,a summary screen opens. Review all the details entered for  accuracy.  Based  on the answers  provided  in  the Account  Wizard,  the  system presents  the  user with Based on the answers provided in the Account Wizard, the system presents the user with all the appropriate forms. You can add any additional forms available to the required set of forms:

1.To add additional forms, click Add Forms in the Required Forms section. Select one or more forms from the library.

2.To move  move forms from the Optional  Optional Forms section into the Required  Required Forms section, click on the Add button.

Alternatively, click Remove to move the forms back to the Optional Forms section.

A history of the answers you chose is included on the right hand side; you can click any of those items to go back and change your answers in the wizard if necessary.

Note: After reviewing all the details, click on the
Create Work Item buttonbutton

Image Added

Figure 611: Creating Work ItemsItems 


Filling out the Forms

After creating the work item, the user is presented with the following screen:


Image Added

Figure 12: 

The Actionpane describes which step the work-itemis in the process. In this example we are in Pending AdvisorReview




Image Added

Figure 13: 

The ePACs Work Itemspanedisplays some of the work item’s attributes. Click onthe work item row to open its Detailsform



Image Added

Figure 14: 

The Client Documents pane displays the list of all the forms filedin the Work Item. Click on thecorrespondingrow to open the form in the Document Viewer



Image Added

Figure 15: 

The Required Formspane displays the list of all therequired forms present in the Work Item. Click on theOpenbuttonto view the form in the Document Viewer



Image Added

Figure 16: 

The OptionalFormspane displays the list of all theoptionalforms present in the Work Item. Click on theAddbuttonto move a form into the Required Formspane.



Image Added

Figure 17: 

The Client Folderpane displays some basic attributes of theaccount owner such as the first and last name.   Click on the row to see the entire list of attributes.



Image Added

Figure 18: 

The Client Subfolderpane Subfolder pane displays some basic attributes of theaccount. Click on the row to open its Detailsform.



Navigation


As  shown  in  the  above  As shown in the above image, the Work  Item  window  is  split  into different  panes.  Scroll  down  to the Client  Work Item window is split into different panes. Scroll down to the Client Documentspane and click on each of the documents. Review the corresponding documents as they appear in the DocumentViewer. Ensure that the documents include correct information.

Image Added

Figure 819: Accessing client documents


Clearing Validations on the Forms


Note: Using validation prompts, Docupace walks you through the missing information and helps you fill out and ensure the accuracy of the information entered. This reduces, if not completely remove, any NIGOs from the account opening process.

Note: Docupace will not validate every field.   Validations are in place to prompt the user ensuring any required fields are filled in as well as other fields that are important but not required for successful application processing.   It is important to look at all the validations -both red andyellow-to reduce thepossibility of the investmentapplication from being NIGO'd back to you.

Fill out the fields as indicated by the color-coded validation prompts:

  • The  fields  marked  The fields marked in redare mandatory.   You  cannot send  the  item  for  review  or  You cannot send the item for review or e-signing until you fill out these fields.
  • The fields marked in yelloware optional. Although you can send the item for review or e-signing without filling in these fields, it is advisable you do so.

Click the icon to savethe changes in your documents



Form Synchronization


Image Added

Figure 920: Action Pane > Actions Dropdown

For new accounts, the account application with be the first document presented to the rep. On saving the document:

1.All validation prompts for the filled-in fields are cleared out.

2.If  the  forms  share  common  attribute  types  (for  example,  an  account  number  If the forms share common attribute types (for example, an account number field),   then  then the data entered in oneform is cascaded down to all the other forms to reduce the amount of data entry necessary

.After filling out the forms, you can reassign the forms or gather signatures from the clients, as required.

Use the buttons in the Actionpane to take the next step

Note: Once  all  the  forms  are  filled  out  satisfactorily,  click  on Actions> eSignto  start  the   Once all the forms are filled out satisfactorily, click on Actions> eSignto start the eSigning process. Else, click on Actions> Combine  and  Combine and Printto gather  gather the forms for wet signatures . For  more  For more information,   refer  to  refer to the eSigning –In-Person  and  Person and Remoteand Preparing Documents for Wet Signuser guides.