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If you have added a document that in fact, should not be shredded, you can correct the situation as follows:

Rw ui steps macro
Rw step

Open Retention > Shredding Batches(this opens domain 262).

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Rw step

Locate the batch you need to remove documents from and click to open it.

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Rw step

Check that the shredding batch status (1) is one of New, In Review or Error. Hover over the document you need to remove and click the pencil icon (2) to open Document Details.

Note

Important: Batches with statuses Approved or Closed cannot be modified. However, you can change batch status from Approved to Error

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open document Details

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Rw step

Go to the Shredding Batches (1) section, select the check box (2) next to the batch, click Remove (3), and then click Save and Close (4) in the top menu.

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Rw step

The document is removed from the shredding batch.

What to Do if a Batch Has Errors

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