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titleVersion History

Date

Change

January 2025

Updated screenshots

July 2020

Updated page template

May 2020

Initial Version


Rw ui steps macro
Rw step

Select a contact in Redtail. Click on the Integration (1) icon. Then select Docupace (2).

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Rw step

Click Send To Client Folder to send this contact to Docupace.

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Rw step

The client data entered into Redtail will create a client in Docupace, generating a Client Folder with a subfolder. You will then be redirected to the Starting Point Dashboard within the selected client’s Folder or Subfolder page.

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Note: When you update your Client Contact in Redtail, you can resend the client record to update the details in Docupace.

Rw step

If you want to open a new account in Docupace, select the Send to Quick Start option from a Client Contact in Redtail. Depending on your site settings, this will direct you to Starting Point.

Note: Some sites have an app called Quick Start. If so, the system will open the app instead of Starting Point.

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Audience: Field Users

Info

Functionality: The Docupace/Redtail integration allows you to send contact details to Docupace, speeding up the account opening process.

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