Log into the DocuSign Account Portal. | Tip |
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Tip: If you do not know your password, put in your email address and select NEXT. The “Reset password” link is on the next page. |
 In DocuSign, click the icon with your initials in the top right corner and click Manage Profile.  Open the Privacy & Security section in the left navigation panel (1), locate the Additional Security section (2), and click GENERATE APP PASSWORD (3).  In the Generate App Password dialog, add a Custom Name (1) for the new password and click the GENERATE APP PASSWORD (2) button. | Tip |
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Tip: We recommend using Docupace as the Custom Name. |
 Copy the generated App Password (1) and record it in a secure place. It will only be displayed once! Then click GOT IT (2) to return to your profile page.  Log into Docupace. Click your user name User Name (1) in the upper-right corner of the page, then click Settings (2).  Locate the eSign Credentials section and click DocuSign (1).  In the Details section: Enter If the field is blank, enter your DocuSign User ID (1). It is (your email address). Paste the App Password from Step 5 into the DocuSign Password field (2). (Optional) Enter the DocuSign Account ID (3) if you are using your personal DocuSign account. This ID has in the format XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX.
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Where to find the DocuSign Account ID? Only users with access to Admin Tools in their DocuSign account can retrieve the ID themselves. Otherwise, request the DocuSign Account ID from your DocuSign Administrator. |
 Click Save and Close (4) in the top toolbar. You should now be able to use DocuSign as usual.  Image Removed Image Added | 