Log into the DocuSign Account Portal. | Tip |
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Tip: If you do not know your password, put in your email address and select NEXT. The “Reset password” link is on the next page. |
 In DocuSign, click the icon with your initials in the top right corner and click Manage Profile.  Open the Privacy & Security section in the left navigation panel (1), locate the Additional Security section (2), and click GENERATE APP PASSWORD (3).  In the Generate App Password dialog, add a Custom Name (1) for the new password and click the GENERATE APP PASSWORD (2) button. | Tip |
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Tip: We recommend using Docupace as the Custom Name. |
 Copy the generated App Password (1) and record it in a secure place. It will only be displayed once! Then click GOT IT (2) to return to your profile page.  Log into Docupace. Click your User Name (1) in the upper-right corner of the page, then click Settings (2).  Locate the eSign Credentials section and click DocuSign (1).  In the Details section: If the field is blank, enter your DocuSign User ID (1) (your email address). Paste the App Password from Step 5 into the DocuSign Password field (2). Enter the DocuSign Account ID (3) in the format XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX.
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Where to find the DocuSign Account ID? DocuSign refers to this ID as the API Account ID. Request the DocuSign API Account ID from your DocuSign Administrator. Only users with access to Admin Toolstools in their DocuSign account can retrieve the ID themselves. OtherwiseTo do this, request open the Admin menu in DocuSign Account ID from your DocuSign Administratorand go to INTEGRATIONS > Apps and Keys > My Account Information section. |
 Click Save and Close (4) in the top toolbar. You should now be able to use DocuSign as usual.  | 