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Via New>Upload File

Via Add > Upload

Click New on the top-right corner of the screen and select Upload File from the dropdown options.

Tip

Tip: Use this method if your documents contain barcodes, Docupace recognizes and routes them to the workflow they belong to and places them into the appropriate work items. Otherwise, the documents without barcodes are categorized as “unindexed” documents and you can access them from Dashboard > Mailroom.

On the Work Item page:

  1. Click Add.

  2. Select New Client Documents.

  3. Click the Upload button.

Note

Attention: Do NOT use this method if your documents contain barcodes. They will not be processed via this method. use New> Upload File instead.

Upload file link highlighted.

Figure 1: Upload File Link

Add button marked with 1 and New Client Document link marked with 2.

Figure 2: Add New Client Documents

Upload button on work item details page marked with 3.

Figure 3: Upload File Link

Via Actions > Attach

Via the Work Item Client Documents Button

You can click Actions, then select Attach while on the Work Item page.

Note

Attention: Do NOT use this method if your documents contain barcodes. They will not be processed via this method. use New> Upload File instead.

You can click the Work Item Client Document’s button to quickly upload documents and perform manual indexing.

Note

Attention: Do NOT use this method if your documents contain barcodes. They will not be processed via this method. use New> Upload File instead.

Actions button dropdown with attach highlighted.

Figure 4: Attach Document

Figure 5: Work Item Client Documents Button

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The Direct File Uploader window opens. Click the Add Files button.

Add Files Button highlighted

Figure 6: Add Files

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The pop-up window shows the files present in your drive. Select the files you wish to upload.

Windows 10 file selection window.

Figure 7: Select File

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The selected files are populated in the Name field of the Direct File Uploader window.

A. Click the Start Upload button to upload the files.

B. To cancel the uploading at any time during the process, click the Cancel Upload button.

C. You can remove all the files you added to the uploader by clicking Remove All.

D. You can remove a single file from the processing queue by clicking the Trash Can icon next to the corresponding file name.

Uploader Buttons labeled with A-D

Figure 8: Uploader Options

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Note

Attention: This step only applies after clicking the Work Item Client Documents button.

Complete manual indexing steps.

Figure 9: Manual indexing Steps

1. Select the appropriate Client Document Type from the list.

Note: You can narrow down the available options by typing in the search bar.

Figure 10: Client Document Type Dropdown List

2. Confirm the description is correct.

Note: By default, the system enters the file name in this field.

Figure 11: Document Description Field

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Tip: If the documents contain barcodes, Docupace recognizes and routes them to the workflow they belong to and places them into the appropriate work items. Otherwise, the documents without barcodes are categorized as “unindexed” documents and you can access them from Dashboard > Mailroom

.

Once the upload process is completed successfully and files are added into Docupace, the system displays checkmarks next to the Status boxes.

Tip
Status Check-mark

Figure 12: Upload Status