Configure the default pre-population rules, so rules so that data from the client folder is pre-populated to Owner fields regardless of the type of client. This will allow business rules for the pre-population of forms on work item creation to align with the type of client.
Info |
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Example:
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Tip |
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Pros – This will eliminate issues with entity/trust/ data incorrectly populating Owner fields on forms that do support entity data. Data will not be wrong on forms. |
Warning |
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Cons – For multi-use forms, where the same fields are used for Owners and Entities, no data pre-population will occur. |
Compromise – Blue Arrow drop-down select will allow an easy two-click population of the client folder data once in the form.
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Click Save and Close. |