You can launch Docupace Starting Point from SmartOffice to create Work Items. Starting Point is the Forms Filling solution offered by Docupace allows you to quickly gather the forms you need for a transaction. For more information, view Starting Point User Guide.

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To launch Docupace Starting Point from SmartOffice:

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Log in to SmartOffice and go to your Contact / Business.

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To launch Docupace Starting Point, on the top navigation toolbar, click Docupace Starting Point (quick-access button).

Tip

Tip: If the Docupace Starting Point quick-access button is absent on missing from the top navigation toolbar, you can find it in under Menu > Integrations and then drag and drop it up onto the toolbar.

Quick Launch for Docupace Starting Point

Quick Launch for Docupace Starting Point

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In the Docupace Setup window appears, perform the following actions:

  1. Enter Docupace user ID and Docupace Uniform Resource Locator (URL), which is used to access your documents in into the Docupace URL field.

  2. (Optional) Select the Skip this screen and use the above Docupace URL by default option  checkbox to skip bypass this window in the future.

  3. Click Continue to open the launch Docupace Starting Point that corresponds with . The Client for the transaction is the specified SmartOffice contactContact. Once you are logged in, you can continue the workflow from the Docupace system.

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Tips:

Note: SmartOffice remains open while you work in Docupace.

Providing information for Docupace Setup

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From On the Rep Code screen, select the preferred rep code to open the Contact Record.

Providing Rep Code for ClientImage RemovedImage Added

Providing Rep Code for Client

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Fill out a short questionnairethe Docupace Starting Point wizard: select the Request group (1) and Vendor (2).

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Tip: With help of the questionnaire, you will get the completed forms for the Account, which you want to open for your ClientBased on your selections, the system will compile the forms that you need to complete the transaction.

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Filling out questionnaireDocupace Starting Point wizard

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(Optional) Select the preferred State.

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Tip: Click No State Required if it State is not required for the Contact.

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, Product Type, and Registration Type.

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Selecting State

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Select the appropriate Product Type.

Selecting a Product Type

Selecting Product Type

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Select the preferred Registration Type.

Selecting a Registration Type

Selecting Registration Type

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Review the Contact summary before creating a Work Item and then click Create Work Item.

The Contact data is now exported from SmartOffice into the Docupace form.

Creating Work Item

Creating Work Item

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Proceed on your Docupace workflow by providing all the requested information in the form.

For more information about exported fields from Smart Office SmartOffice into Docupace form, view Contact Fields Exported from SmartOffice.

Proceeding on Docupace Workflow

Proceeding on Docupace Workflow

Note

Troubleshooting: If you are experiencing an error in when indexing of Client Subfolder, contact your System Administrator to fix the issue.

Troubleshooting on subfolder indexing

Troubleshooting on Client Subfolder indexing

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