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Introduction: This guide provides information about customizing SMS authentication for TD Ameritrade.

Table of Contents

Table of Contents
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Change Log:

Date

Changes

December 2020

Comprehensive documentation about TD SMS Authentication.

Audience: Broker-dealers, Docupace Admins, and Financial Professionals.

Functionality: SMS authentication allows Broker-dealers to launch TD Ameritrade for sending documentation to the TD's Back Office processing team.

Overview of SMS Authentication for TD Ameritrade

TD Ameritrade is one of the larger clearing firms and custodians in the financial services field and, specifically, one of the larger registered Financial Professional custodians.

When you create a new account for TD Ameritrade in Docupace, you can modify the authentication process for TD Ameritrade users.

Tip

Tip: TD Ameritrade requires a knowledge-based authentication via SMS.

New Account Opening eSign Workflow

New Account Opening eSign Workflow

Setting SMS Authentication for TD Ameritrade

To set an SMS authentication for TD Ameritrade:

Rw ui steps macro
Rw step

Rw ui steps macro
Rw step

In Docupace, go to New >(1) Starting Point (2).

Launching Starting Point

Launching Starting Point

Rw step

Select the existing Rep for new account.

Selecting the Rep Code

Selecting the Rep Code

Rw step

To create new account, click New Account.

Selecting the Transaction Type

Selecting the Transaction Type

Select the type of client.

Note: You can select any type of client. However, for this example, we will be using an Existing Client.

Selecting the Client Type

Selecting the Client Type

Rw step

On the search panel, search for an existing client by Name, TIN/SSN, Rep, Last Name, or other options (1), and then click Search (2).

Locating the Existing Client

Locating the Existing Client

Rw step

Select TD Ameritrade Institutional vendor from the list of vendors.

Selecting TD Ameritrade as the Vendor

Selecting TD Ameritrade as the Vendor

Rw step

Provide the following information:

  1. State

  2. Product Type

  3. Registration Type

Completing the Remaining Sections

Completing the Remaining Sections

Rw step

Review the Work Item Summary page (a) and then click Create Work Item (b).

Work Item Summary

Work Item Summary

Rw step

Fill out any required fields (1) and click Save (2).

Completing Forms

Completing Forms

Rw step

In the upper-left panel, click Actions (1) > eSign (2).

The eSign Transactions page opens.

Launching eSign for customizing the authentication process

Launching eSign for customizing the authentication process

Rw step

In the eSign Transaction panel, click Primary Signer.

The Primary Signer page opens.

Primary Signer record

Primary Signer record

Rw step

In Primary Signer, provide the following data:

a. From Signer Auth Mode, select SMSOneClick.

b. In Phone for Authentication, enter the Client’s phone number.

Tip

Tip: This configuration establishes the knowledge-based authentication via SMS for TD Ameritrade.

eSign Recipient Details

eSign Recipient Details

Rw step

To implement the SMS authentication, click Save and Close in the upper-right corner.

Saving the SMS Authentication

Saving the SMS Authentication