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Connect 4.58  - Core 23.4

Table of Contents

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Key Innovations

This section tells about major improvements to the Docupace System

New

Configuration Management

Attribute Grants and Domain Grants

Reference #: Winter_2020_KEY1

Info

Change:  Added two more domains: Attribute Grants and Domain Grants.

Tip

Benefit: This feature allows users to compare role-based security.

Attribute Grants and Domain Grants

Export JSON Code

Reference #: Winter_2020_KEY2

Info

Change:  Added a new feature to export a wizard code in JSON format.

Tip

Benefit: This feature allows to export comparison result in the JSON format. This report can be stored for later reference or used to create a custom report.

Description: The Export button is displayed on the comparison results screen. Clicking this button generates a summary in JSON format.

This image displays line 1-25 of a sample JSON export.

JSON Format

Generate Change Reports

Reference #: Winter_2020_KEY3

Info

Change:  Added a new feature to create a list of changes in pdf format.

Tip

Benefit: This feature allows users to generate a list of the changes made during a specific deployment session for auditing and tracking purposes.

Description: The Report button is displayed on the comparison results screen. Clicking this button generates a summary in PDF format. The report identifies:

  • The sites being compared

  • The number of changes of each type

  • List of affected domains

  • List of affected records

  • List of fields

The image displays page 1 of an example summary report. There were 10 pages in total.

Summary PDF

Including or Excluding Domains

Reference #: Winter_2020_KEY4

Info

Change:  Added a new feature to specify which domains to compare, and which to exclude from the comparison (and deployment).

Tip

Benefit: This feature allows users to make comparisons faster by narrowing the focus to specific domains, thus avoiding the full comparison process.

Description: Users can select specific domains to include in the comparison. Alternatively, users can exclude certain domains instead.

The image displays the Configuration Management Compare sites tab. The compare domains field has several domains selected already, and the user's mouse is hovering over the word Account Services in the dropdown menu.

Selecting Domains

One-Click Deployments

Reference #: Winter_2020_KEY5

Info

Change:  Added the ability to deploy sites

Tip

Benefit: The ability to view recent changes, compare sites, and then deploy changes automatically makes the deployment process much easier than before.

Description: After configuring the settings, users can deploy the site with just one click. After the deployment, the system displays a summary and a detailed list of the changes made in each selected domain. In addition, these deployments are reversible.

Configuration Management Deploy Button

The image displays the Configuration Management Deployment Execution tab. The screen lists the number of Inserts, updates, and deletes for each selected domain. It also displays the status. All the domains deployed successfully.

Configuration Management Successful Deployment

eTrade Integration

New Integration

Reference #: Winter_2020_KEY6

Info

Change: Established a new integration between Docupace and eTrade.

Tip

Benefit: Users can open accounts at eTrade using different login credentials based on Product Type.

Description: Some users may need to log in as different firms in order to open accounts via eTrade. This feature associates specific product types with different eTrade login information. Additionally, there are new application preferences implemented within eTrade for storing: user’s ID, Password, URL, and API key.

eTrade credentials

Sending Beneficiary Data to Account

Reference #: Winter_2020_KEY7

Info

Change: Implemented a feature for sending the beneficiary data from Docupace to available accounts. Additionally, users can now authenticate to eTrade using individual userID and Password according to a Product Type.

Tip

Benefit: This feature makes it easy to associate beneficiaries with Accounts created using the eTrade Registration Type.

Description: A flow for sending the beneficiary data is the following:

  1. Docupace sends data to eTrade.

  2. The eTrade account opens automatically through API.

  3. Docupace receives back the account number from eTrade and updates the Client Subfolder.

  4. If the Registration Type has beneficiaries, Docupace sends the beneficiary information through API to eTrade and update the beneficiary information based on the opened account.

Tracker BI Mobile App

New Application

Reference #: Winter_2020_KEY8

Info

Change:  Added a mobile app that launches into the Tracker BI widgetapp.

Tip

Benefit: This feature allows users to open Tracker BI on the go.

Description: The mobile app functions like the Tracker BI web browser widgetapp, but has a slightly different interface for optimization

X-Ray

Widget

app

New Widgetapp

Reference #: Winter_2020_KEY9

Info

Change:  Created a new widget app called “X-Ray” that displays a work item’s internal details.

Tip

Benefit: This widget app helps administrators check test case results, provide support, and troubleshoot problems.

Description: X-Ray Widget app provides:

  • to view Work Item internal details on one page

  • to view some other data related to the Work Item

  • logs showing the progress of the Work Item

  • logs showing the API calls related to the Work Item.

X-Ray Widget app screens

Pershing New Account Opening

Widget

app

New Widgetapp

Reference #: Winter_2020_KEY10

Info

Change:  Created a custom new account creation process in Docupace Start for Pershing.

Tip

Benefit: The new account creation process is automated, and thus takes less time.

Description: Appropriate registration types and required forms are associated with this wizard. The form validates information that Pershing requires to complete the account opening process. After completing the new account opening form for Pershing, the work item follows the same workflow path as other work items related to client activity.

Docupace Start for Pershing

SIGNiX Enhancements

Add Attachments

Reference #: Winter_2020_KEY11

Info

Change:  Allows clients to add attachments during the esign process.

Tip

Benefit: Clients and Investors can add relevant documents such as birth certificates or drivers licenses (etc.)

Description: The esigning ceremony proceeds as normal until the client finishes signing all the fields on the document. Before being able to proceed and submit the document, the client is asked to upload any desired attachments or to skip and continue with the esigning ceremony.

Adding Attachments

Docupace Administration

This section shares information about changes to features used by Docupace administrators, such as domains, configuration settings, changes to integrations with other systems, or improvements to core functionality.

New

Single Sign-On (SSO)

Create SSO-Only Users

Reference #: Winter_2020_DA1

Info

Change:  Added a new user attribute (SSO-only user) to the Security Realm.

Tip

Benefit: This attribute allows users to automatically create SSO-only users in Docupace.

Description:  Added the new attribute in the Security Realm for a user: SSO only user. If the “SSO Only user” attribute is set to Yes, that user is forbidden from logging in via a username/password. The system displays error messages if trying to change or reset the password for "SSO only user”.

A new user attribute (SSO-only user)

Improvements

Security Realm

Forgot Password Settings

Reference #: Winter_2020_DA4

Info

Change:  Created a new application preference that disables a specific user’s or role’s ability to change their password via the “Forgot Password” link.

Tip

Benefit: This application preference prevents users from changing their passwords without administrator approval.

Description: Set the application preference"security.authentication.changePasswordAllowed" to “No” if you want to disable the ability to change the password. Use domain user settings to define this property for some roles or some users. The following error message is displayed if an unauthorized user attempts to change their password. "You do not have permission to change your password. Please contact your administrator."

AF1

Application Preference settings and the error message

Fixes

SSO

Change Password option is not displayed for SSO only users

Reference #: Winter_2020_DA5

Info

Change:  Change Password option is not displayed for SSO only users.

Tip

Benefit: This feature prevents SSO only users from changing their passwords without administrator approval.

Description:  Technically SSO users have an account in Docupace for which they don't know the password. However, if they are able to reset the password, then they can log in directly to Docupace. This means that even if their account is disabled in that 3rd party Identity Provider, they will still be able to login directly in Docupace. To prevent this, the password option is not displayed for them.

SSO only user settings

Integrations

This section shares information about how the Docupace System integrates with outside systems.

New

AdvicePay

New Integration

Reference #: Winter_2020_INT1

Info

Change: Established integration between Docupace and AdvicePay.

Tip

Benefit: AdvicePay is a billing and payment solution for financial professionals. The integration makes it easy to import relevant information.

Integration between Docupace and Cetera: AdvicePay

AnnuityNet Wizard

Reset Button

Reference #: Winter_2020_ INT2

Info

Change:  Added a button that allows users to reset AnnuityNet transactions.

Tip

Benefit: This allows users to make changes to a submitted transaction without having to create a whole new work item.

Description: Once AnnuityNet sends the documents to Docupace, the documents move into the waiting for eSignature step and are locked.Clicking the Reset button voids the completed AnnuityNet forms and the Transaction detail report. The Reset button then becomes the Launch AnnuityNet button. Previous selections will still be available, so users can update the desired information without having to start from the beginning.

Image shows the Work Item Client Documents, Reset AnnuityNet, and Terminate Request buttons. The Reset AnnuityNet button is outlined in red.Image Removed

Reset Button

Image shows the Client Documents section. The 5 AnnuityNet documents are voided and the two proprietary documents remain unchanged.Image Removed

Voided Forms

Assetmark

New Integration

Reference #: Winter_2020_ INT3

Info

Change: Established integration between Docupace and Assetmark.

Tip

Benefit: With help of the integration, documents are automatically imported from Assetmark and stored in Docupace for further processing.

Description:

The Assetmark integration automates the delivery of documents from Assetmark to Docupace, and performs the following tasks:

  1. A daily file of documents generated in Assetmark is sent to Docupace.

  2. Docupace imports the Assetmark documents to the appropriate firm’s site.

  3. Docupace will attempt to index the Assetmark documents into the correct Client Folder.

  4. If Docupace cannot index Assetmark documents, these documents are put into a Mailroom > Unindexed queue. Then, the Back-office specialists need to index those documents manually.

available, so users can update the desired information without having to start from the beginning.

Image shows the Work Item Client Documents, Reset AnnuityNet, and Terminate Request buttons. The Reset AnnuityNet button is outlined in red.Image Added

Reset Button

Image shows the Client Documents section. The 5 AnnuityNet documents are voided and the two proprietary documents remain unchanged.Image Added

Voided Forms

Improvements

AnnuityNet Wizard

Customize Navigation Upon Saving

Reference #: Winter_2020_INT4

Info

Change:  The new application preference determines whether users return to the Dashboard or to the Work Item Details page.

Tip

Benefit: This allows firms to customize what happens after leaving AnnuityNet based on their specific needs.

Description: The application preference has two settings. Yes causes the system to return users to the Dashboard. No causes the system to return users to the corresponding Work Item Details page. The changes can be set per-user or per data role.

Image shows the application preference details. The Description field says Return to home page after Saving data in Annuitynet screen. The Enhanced Description field says if this application preference is set to NO, then close Iframe with Annuitynet and reload WI data. The Boolean Value field is set to Yes.

Application Preference Affecting Saving

Launch AnnuityNet Button

Reference #: Winter_2020_INT5

Info

Change:  AnnutiyNet Wizard is launched via a button on the Work Item Details screen instead of automatically after WI creation.

Tip

Benefit: This allows users to complete BD forms prior to launching the AnnuityNet wizard.

Description: After an eligible work item is created in Starting Point, the system opens the Work Item Details screen. This button is visible if the work item is AnnuityNet eligible and has a specific AnnuityNet status. When users save and return to the Wizard later, the button text changes to “Relaunch AnnuityNet.”

The image displays the action buttons available in the Pending Advisor Review queue, including the new Launch AnnuityNet button, which is outlined in red.

Launch AnnuityNet Button

Fixes

SignIX

Sending Emails to eSign Recipients

Reference #: Winter_2020_INT6

Info

Change: Fixed a bug that caused SIGNiX to send all eSign emails to a single recipient instead of each individual recipient.

Tip

Benefit: SIGNiX now correctly sends emails to each individual eSign recipient: Email, First Name, Last Name. If you set the boolean value to “Yes” on the application preference esign.sendOnlyUniqueRecipients, emails will be sent to unique eSign Recipients.

Merging the eSign Recipients

Widgets

apps

New

Docupace Start

Cascading Selection Field Type

Reference #: Winter_2020_WID1

Info

Change:  Added the Cascading selection field type. Multiple fields of this type can be added to the wizard to allow users to select values based on the Forms Matrix domain. 

Tip

Benefit: This feature automatically adds fields associated with a selected Forms Matrix field, making the job easier for the user.

Description: Multiple Cascading selection fields can be added to the wizard to allow users to select values based on the Forms Matrix domain. The Docupace Start field displays as either single selection or multi-selection depending on the field source. When a value in one of the fields is selected, the rest of the fields are filtered accordingly.

Cascading Selection field type

Help for Developers

Reference #: Winter_2020_WID2

Info

Change:  Added ability to get key attributes of the work item (ID, a node opened from, etc.) and corresponding tasks for all components of DSP. 

Tip

Benefit: With this feature implemented, a developer can get data that allows them to implement different DSP features such as transitions of the work items from DSP.

Description: When DSP creates a new Work Item or loads an existing Work Item, it populates the Work Item ID in $scope.wizardState.$workItem.id, and Work Item Tasks in $scope.wizardState.$workItem.tasks[]. As a result, there are now new options for creating a new work item or updating an existing one. It is also now possible to load all tasks of the current work item.

Viewing key attributes

New Configuration Parameter addForms

Reference #: Winter_2020_WID3

Info

Change:  Added configuration parameter addForms on the createWorkItem page in Docupace Start. 

Tip

Benefit: The addForms parameter allows DS designers to choose if the Work Item will be created with or without forms.

Description: The new parameter adds control when creating a work item. The parameter addRequiredForms is sent to the Core when this is active and tells the system that it should add forms to work items created using the widgetapp.

New Settings for Field-group Buttons

Reference #: Winter_2020_WID4

Info

Change:  Users can now specify enable the conditions for repeatable field-group buttons.

Tip

Benefit: This feature allows users to specify different conditions for Add/Remove buttons that are displayed for repeatable groups.

Description: This release added a new setting called Allow adding/removing items (expression) for Field Group.
This setting is available when Allow adding/removing items is enabled. If an expression evaluates to true, it will be possible to add and remove items (if not limited by Minimum/Maximum repetitions).

Specifying the conditions for repeatable field-groups

New Site Function: Auto-Trim

Reference #: Winter_2020_WID5

Info

Change: Implemented an application preference that adds a new boolean property (Trim value) for text fields within AOS widgetapp.

Tip

Benefit: Auto-trimming allows users to have the AOS widget app fields filled automatically based on the data input.

Description: Trim values can be overwritten by specific field settings. If in Wizard Config, a boolean property is set to “Yers,” auto-trim of all text fields within AOS widget app is activated.

Activating auto-trimming of fields with AOS widgetapp

eSubmit Concierge Wizard

Added a Memo/Instruction field to the eSubmit Concierge

widget

app

Reference #: Winter_2020_WID6

Info

Change:  Added a free-form text box called "Instructions for Back Office" to the interface of the eSubmit (Concierge) widgetapp.

Tip

Benefit: Allows the submitter to include instructions or notes for the back office relating to the submission.

Description: Added the eSubmit Transaction Information form in pdf format to the eSubmit Transaction Information form on the Forms Domain, and new Forms M-to-M Mapping. The content on this memo field must be provided to the Back Office that receives the submission.

Wizard interface and Transaction Information form

Improvements

Tracker BI

Bulk Upload Tracker BI Work Items

Reference #: Winter_2020_WID7

Info

Change:  Added capability to bulk upload Tracker BI work items.

Tip

Benefit: Firms can quickly add a large number of Tracker BI work items into the system.

Warning

Attention: ToBulk Upload Tracker BI work items, users must work with Professional Services.

Email Variables

Reference #: Winter_2020_WID8

Info

Change:  Added Email variable for Rep full name to the system.

Tip

Benefit: This allows the inclusion of the Rep name in email templates to personalize disclosure emails.

The image displays the standard Disclosure Documents email including the subject line, clients name, a brief message  and button to documents. Finally there is a footer.

Standard Email

The image displays the standard Disclosure Documents email including the subject line, clients name, a brief message  and button to documents. There is a signature with a greeting and advisor's name. Finally there is a footer.

Email with Variables

Rep Code in Search Results

Reference #: Winter_2020_WID9

Info

Change:  The Rep Codes assigned to a client appear in the search results page.

Tip

Benefit: This allows users to quickly locate corresponding clients.

Image shows a selected Tracker BI client search result. The client is Veronica James and has 3 rep codes assigned to her.

Rep Code in Results

Miscellaneous Improvements

Reference #: Winter_2020_WID10

Info

Change:  Bellow is a list of miscellaneous Tracker BI improvements

  1. Added "You're Done!" message on the confirmation page

  2. System notes related to Personally supplied no longer display the client’s email since the system did not send an email.

Fixes

Docupace Start

Fix Add Elements Before Selected

Reference #: Winter_2020_WID11

Info

Change:  Fixed the placement of the field. 

Tip

Benefit: This option allows to place a field before the selected field.

Adding elements before selected

Fix Duplicate Names

Reference #: Winter_2020_WID12

Info

Change:  Added validation to avoid duplication of the names for multiple field groups. 

Tip

Benefit: The system no longer allows users to enter the same name when creating a new field group or when trying to change the field group name in JSON.

Tracker BI

PO Box Address Line 1

Reference #: Winter_2020_WID13

Info

Change:  The fixes enable firms to allow users to enter PO Boxes in Address Line 1.

Tip

Benefit: This application preference allows users to use the PO box as a mailing address.

Description: When widgetapp.trackerbi.advisor.nopobox.disable is set to YES, PO Box addresses are allowed. When the application preference is set to NO, an error message appears and PO Boxes are not allowed.

Image shows Address Line 1 filled with po box 123. There is no error.

Application Preference Set to YES

Image shows Address Line 1 filled with po box 123, which is displayed in red. The field is outlined in red. The error message PO Box Addresses are not allowed appears beneath the field, also in red.

Application Preference Set to NO

US Zip Code Validation

Reference #: Winter_2020_WID14

Info

Change:  Previously, the zip code field allowed US zip codes to have fewer than 5 or more than 10 characters. Now, a validation appears that explains the code has an invalid format.

Tip

Benefit: This validation ensures information is entered correctly into the system.

Description: When the country is set to US, the zip code field now checks if the entry contains 5-10 characters. If this is not true, then the widget app displays an error message and will not allow the user to proceed until they format the field correctly.

Image is zoomed in to the Zip and country fields. Country is set to United States and the Zip field has 501 written in it. Beneath the zip field, it says invalid zip format. The zip field is highlighted in red.

Zip Code Validation Message

Miscellaneous Fixes

Reference #: Winter_2020_WID15

Info

Change:  The following list identifies miscellaneous Tracker BI fixes.

  1. Previously, the system considered a blank space as a character, allowing users to bypass validations on the note screen. Now, users must enter at least one alpha-numeric character (A-Z, 0-9)

  2. Corrected misspelling of “Supplied” in the Work Item Notes

  3. Removed comma between client first and last name in the WI Notes

Work Items

Content in Notes Widgetapp

Reference #: Winter_2020_WID16

Info

Change: Fixed a bug that caused the Work Item Notes widget app to be displayed without content.

Tip

Benefit: The Work Item Notes widget app displays correctly.

Work Item Notes widget app with the content

Combining Images In

a Widget

an app

Reference #: Winter_2020_WID17

Info

Change: Fixed a bug when generating a cover sheet with several images called from a Widget combined together.

Tip

Benefit: Users can now successfully combine images within a widget an app as expected.

A cover sheet with several images

User Experience

New

Work Items

Document Viewer on Work Item Details Screen

Reference #: Winter_2020_UE1

Info

Change: The document viewer remains visible while working on the WI Details screen.

Tip

Benefit: Users can open the work item details without losing a visual of the document(s) in the work item. It also allows users to quickly move between Documents while on the Details screen.

Description: Details section is now available in a work item. The “Previous” and “Next” buttons now show up when a work item has multiple documents. There were added the following application preferences:

  1. documents.viewer.wiDetails.enabled

  2. documents.viewer.navigationButtons.enabled

Viewing of Work Item details

Improvements

Workflow

Swimlane Checkbox

Reference #: Winter_2020_UE2

Info

Change: Created Application Preference reassignTasks.assignToSwimlane.enabled.

Tip

Benefit: This application preference displays or hides the “Assign to Swimlane” checkbox.

Assign to Swimlane option

Fixes

eSign

Forms Sent to eSign CC Recipient

Reference #: Winter_2020_UE3

Info

Change: Fixed a bug that caused CC recipients to receive all documents after the eSign ceremony.

Tip

Benefit: CC eSign recipients now receive the correct forms.

Description: CC recipients only receive documents from specific form authors. The form authors are:

  • FIDELITY CUSTODY & CLEARING (FCCS) BANK/BD

  • FIDELITY CUSTODY & CLEARING (FCCS) BANK/BD (NFS)

  • FIDELITY CUSTODY & CLEARING (FCCS) RIA

Error causing receiving all documents after the eSign ceremony

Form authors

Reports

Fixed Customized Reports

Reference #: Winter_2020_UE4

Info

Change: Fixed an error that some users experienced while editing and saving the custom report.

Tip

Benefit: Users can now successfully create and edit custom reports without encountering an error message.

Mapping Exception for customizing reports

Customize Report button for customizing reports

Fixed customizing reports based on the available attributes

Work Items

Account Results Screen

Reference #: Winter_2020_UE5

Info

Change: Fixed a bug that caused account search results to flicker between the new and previous results. This caused some users to click on and index the wrong subfolder to WIs.

Tip

Benefit: Search results now display correctly.

Account results appearing due to search request

Change to Auto-Fill for Editable Fields

Reference #: Winter_2020_UE6

Info

Change: Fixed a bug that was causing autofill links to function for all fields.

Tip

Benefit: Auto-fill links now function for editable fields only. Read-only fields are not auto-filled.

Forms on Work Item Summary Screen

Reference #: Winter_2020_UE7

Info

Change: Fixed a bug that prevented the Required Forms section from appearing when no forms were associated with the work items.

Tip

Benefit: Users can now add forms via the Work Item Summary screen as expected.

Required forms section

Memo Notes History

Reference #: Winter_2020_UE8

Info

Change: Ability to save all client emails in memo notes history.

Tip

Benefit: This feature helps firms audit communications sent to the client. Emails sent as part of a Starting Point transaction can be linked to multiple work items.

Saved client emails

PDF Viewer Behavior

Reference #: Winter_2020_UE9

Info

Change: Fixed a bug that caused the Document Viewer to continue to display the previous PDF after switching to the other work item.

Tip

Benefit: The correct PDF displays for each work item.

Removing Forms in Starting Point

Reference #: Winter_2020_UE10

Info

Change: Fixed a bug that prevented users from removing forms that they have added to the Required Forms section in Starting Point.

Tip

Benefit: Allows users to successfully remove undesired forms they added to the Work Item.

Button for removing forms from the Required Form section

Subfolder Behavior on the Indexing Page

Reference #: Winter_2020_UE11

Info

Change: Fixed a bug that caused already-indexed subfolders to disappear from the indexing page after adding a new client document.

Tip

Benefit: Subfolders now display on the indexing page as expected.


Docupace Technologies 2021