Title
Intro
Docupace uses Starting Point-anIntegrated Forms Engine-to perform universal formsprocessingfor:1.Opening new accounts2.Maintenance activities
ETI Quik Forms(partnering with Docupace)handles the form management| Info |
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Introduction: You can use Starting Point to put together the forms you need for opening new accounts and maintenance activities. This guide describes how, as a rep, you can launch |
Table
Launching Starting Point to open new accounts
Using Starting Point, you can create accounts for new or existing clients. Tolaunch the Starting Point, click the Starting Pointlink from the Newdropdown menu.
Figure 1: Starting Point –Launching from Smart Office
The following prompt appears.Click on the New Account icon.
Figure 2: Creating New Accounts
After selecting the New Account icon, the following window appears.Based on your requirements, select New Client, Existing Client or Multiple Clients.
Figure3: Opening accounts for new or existing clients
Opening Accounts for New Clients
Figure 4: New Clients form
On selectingNew Clientthe following window appears.There are differentsections in the form–Details,Spouse, Rep, Primary Beneficiariesand Contingent Beneficiaries.
The section’s cardinality(the number of records present in the section)appears next to these links once you add records to the respective sections.
Note; All sectionsmarked with a red asterisk (*) are mandatory.All fields marked with(*)in these sections are mandatory.All other required fields for each Client Typeare listed in the table below (refer to the sub-table)
By clicking on the links present on the left side of the dashboard, you can quickly navigate to therespectivesection in the form.
Select the client type from the following options:
- Person
- Beneficiary
- Business/Entity
- Other
- Prospect
- Trust
The following sub-table provides the list of fields required to be filled in on selecting a particular type:
| Type | Required Fields |
|---|---|
| Person | Last Name, First Name, TIN/SSN, Rep |
| Beneficiary | Rep |
| Prospect | Company Name, TIN/SSN, Rep |
| Business/Entity | Company Name, TIN/SSN, Rep |
| Trust | Company Name, TIN/SSN, Rep |
Select a client type from the following options:
- Active Client–If the new client is an active one, select this option.
- Inactive Client–If the status of the new client is currently inactive, select this option.
- Prospect–If you want to send the client status as a potential client, select this option.
Select a business type from one of the following options:
- Broker Dealer
- Unaffiliated
- Non BD
- Type
- Independent RIA
- INS
Click on the checkbox next to the record you want to select, and then click this button.
This button is activated only if you select at leastone record.
On clicking this button, the New ClientForm appears again. The Spousesection displays the selected record.
You can add only one record to the Spouse section. On selecting more than one record, the system uses the last selected record to populate this section.
Use this section to add one or more reps’information. Click on the Add button. A table containing the existing reps’ records appears. Select the required rep(s).
For more information on how to add records, refer to the Spouse section
Use this section to add a secondary client.
For more information on how to add records, refer to the Spousesection.
After adding the secondary client, click Save on the top-right corner. You are routed back to the main form. The Primary Beneficiariessection displays the list of the added beneficiaries
Form Submission
To take an action on the client form, refer to the following table.
On saving the form, Docupace presents the user with a series of Account Wizardsteps. Learn more...
Opening Accounts for Existing Clients
On selectingExisting Client,the following screen appears. Use the filter parameterson the left to search for a client. Click on the icon next to a parameterto select a filter condition
Figure 5: Searching for Existing Clients
In the above example, the begins withfilter condition on the last name (‘Kra’) results in two records. To choose a client account, click on its record row.On selecting an account, Docupace presents the user with a series of Account Wizardsteps.Learn more...
Account Wizard
Step 1: Select the vendor you would like to use.Here, the Vendor refers to the financial institution where your account is held
Step2:Select a state from the drop-down list. Else, select No State Required.
Step3:Select aregistration type from the drop-down list. At every stage, the selections of the previous stage are visible underHistory.
Step4:Select an account service fromthe drop-down list. Else, select No Account ServiceRequired.
Step5:Select an account optionfrom the drop-down list. To skip this step, click on Nextor Select None.
Reviewing and Creating Work Items
After completing the Account Wizard steps,a summary screen opens. Review all the details entered for accuracy. Based on the answers provided in the Account Wizard, the system presents the user with all the appropriate forms. You can add any additional forms available to the required set of forms:
1.To add additional forms, click Add Forms in the Required Forms section. Select one or more forms from the library.
2.To move forms from the Optional Forms section into the Required Forms section, click on the Add button.
Alternatively, click Remove to move the forms back to the Optional Forms section.
A history of the answers you chose is included on the right hand side; you can click any of those items to go back and change your answers in the wizard if necessary.
After reviewing all the details, click on the Create Work Item button
Figure 6: Creating Work Items
Title
Intro
Docupace uses Starting Point-anIntegrated Forms Engine-to perform universal formsprocessingfor:1.Opening new accounts2.Maintenance activities
ETI Quik Forms(partnering with Docupace)handles the form management. This guide describes how, as a rep,you can launch Starting Point.
Table
Launching Starting Point to open new accounts
Using Starting Point, you can create accounts for new or existing clients. Tolaunch the Starting Point, click the Starting Pointlink from the Newdropdown menu.
Figure 1: Starting Point –Launching from Smart Office
The following prompt appears.Click on the New Account icon.
Figure 2: Creating New Accounts
After selecting the New Account icon, the following window appears.Based on your requirements, select New Client, Existing Client or Multiple Clients.
Figure3: Opening accounts for new or existing clients
Opening Accounts for New Clients
Figure 4: New Clients form
On selectingNew Clientthe following window appears.There are differentsections in the form–Details,Spouse, Rep, Primary Beneficiariesand Contingent Beneficiaries.
The section’s cardinality(the number of records present in the section)appears next to these links once you add records to the respective sections.
Note; All sectionsmarked with a red asterisk (*) are mandatory.All fields marked with(*)in these sections are mandatory.All other required fields for each Client Typeare listed in the table below (refer to the sub-table)
By clicking on the links present on the left side of the dashboard, you can quickly navigate to therespectivesection in the form.
Select the client type from the following options:
- Person
- Beneficiary
- Business/Entity
- Other
- Prospect
- Trust
The following sub-table provides the list of fields required to be filled in on selecting a particular type:
| Type | Required Fields |
|---|---|
| Person | Last Name, First Name, TIN/SSN, Rep |
| Beneficiary | Rep |
| Prospect | Company Name, TIN/SSN, Rep |
| Business/Entity | Company Name, TIN/SSN, Rep |
| Trust | Company Name, TIN/SSN, Rep |
Select a client type from the following options:
- Active Client–If the new client is an active one, select this option.
- Inactive Client–If the status of the new client is currently inactive, select this option.
- Prospect–If you want to send the client status as a potential client, select this option.
Select a business type from one of the following options:
- Broker Dealer
- Unaffiliated
- Non BD
- Type
- Independent RIA
- INS
Click on the checkbox next to the record you want to select, and then click this button.
This button is activated only if you select at leastone record.
On clicking this button, the New ClientForm appears again. The Spousesection displays the selected record.
You can add only one record to the Spouse section. On selecting more than one record, the system uses the last selected record to populate this section.
Use this section to add one or more reps’information. Click on the Add button. A table containing the existing reps’ records appears. Select the required rep(s).
For more information on how to add records, refer to the Spouse section
Use this section to add a secondary client.
For more information on how to add records, refer to the Spousesection.
After adding the secondary client, click Save on the top-right corner. You are routed back to the main form. The Primary Beneficiariessection displays the list of the added beneficiaries
Form Submission
To take an action on the client form, refer to the following table.
On saving the form, Docupace presents the user with a series of Account Wizardsteps. Learn more...
Opening Accounts for Existing Clients
On selectingExisting Client,the following screen appears. Use the filter parameterson the left to search for a client. Click on the icon next to a parameterto select a filter condition
Figure 5: Searching for Existing Clients
In the above example, the begins withfilter condition on the last name (‘Kra’) results in two records. To choose a client account, click on its record row.On selecting an account, Docupace presents the user with a series of Account Wizardsteps.Learn more...
Account Wizard
Step 1: Select the vendor you would like to use.Here, the Vendor refers to the financial institution where your account is held
Step2:Select a state from the drop-down list. Else, select No State Required.
Step3:Select aregistration type from the drop-down list. At every stage, the selections of the previous stage are visible underHistory.
Step4:Select an account service fromthe drop-down list. Else, select No Account ServiceRequired.
Step5:Select an account optionfrom the drop-down list. To skip this step, click on Nextor Select None.
Reviewing and Creating Work Items
After completing the Account Wizard steps,a summary screen opens. Review all the details entered for accuracy. Based on the answers provided in the Account Wizard, the system presents the user with all the appropriate forms. You can add any additional forms available to the required set of forms:
1.To add additional forms, click Add Forms in the Required Forms section. Select one or more forms from the library.
2.To move forms from the Optional Forms section into the Required Forms section, click on the Add button.
Alternatively, click Remove to move the forms back to the Optional Forms section.
A history of the answers you chose is included on the right hand side; you can click any of those items to go back and change your answers in the wizard if necessary.
Note: After reviewing all the details, click on the
Create Work Item
button
Figure 6: Creating Work Items
Filling out the Forms
After creating the work item, the user is presented with the following screen:
The Actionpane describes which step the work-itemis in the process. In this example we are in Pending AdvisorReview
The ePACs Work Itemspanedisplays some of the work item’s attributes. Click onthe work item row to open its Detailsform
The Client Documents pane displays the list of all the forms filedin the Work Item. Click on thecorrespondingrow to open the form in the Document Viewer
The Required Formspane displays the list of all therequired forms present in the Work Item. Click on theOpenbuttonto view the form in the Document Viewer
The OptionalFormspane displays the list of all theoptionalforms present in the Work Item. Click on theAddbuttonto move a form into the Required Formspane.
The Client Folderpane displays some basic attributes of theaccount owner such as the first and last name. Click on the row to see the entire list of attributes.
The Client Subfolderpane displays some basic attributes of theaccount. Click on the row to open its Detailsform.
Navigation
As shown in the above image, the Work Item window is split into different panes. Scroll down to the Client Documentspane and click on each of the documents. Review the corresponding documents as they appear in the DocumentViewer. Ensure that the documents include correct information.
Figure 8: Accessing client documents
Clearing Validations on the Forms
Note: Using validation prompts, Docupace walks you through the missing information and helps you fill out and ensure the accuracy of the information entered. This reduces, if not completely remove, any NIGOs from the account opening process.
Note: Docupace will not validate every field. Validations are in place to prompt the user ensuring any required fields are filled in as well as other fields that are important but not required for successful application processing. It is important to look at all the validations -both red andyellow-to reduce thepossibility of the investmentapplication from being NIGO'd back to you.
Fill out the fields as indicated by the color-coded validation prompts:
- The fields marked in redare mandatory. You cannot send the item for review or e-signing until you fill out these fields.
- The fields marked in yelloware optional. Although you can send the item for review or e-signing without filling in these fields, it is advisable you do so.
Click the icon to savethe changes in your documents
Form Synchronization
Figure 9: Action Pane > Actions Dropdown
For new accounts, the account application with be the first document presented to the rep. On saving the document:
1.All validation prompts for the filled-in fields are cleared out.
2.If the forms share common attribute types (for example, an account number field), then the data entered in oneform is cascaded down to all the other forms to reduce the amount of data entry necessary
.After filling out the forms, you can reassign the forms or gather signatures from the clients, as required.
Use the buttons in the Actionpane to take the next step
Note: Once all the forms are filled out satisfactorily, click on Actions> eSignto start the eSigning process. Else, click on Actions> Combine and Printto gather the forms for wet signatures . For more information, refer to the eSigning –In-Person and Remoteand Preparing Documents for Wet Signuser guides.Starting Point and create a new Work Item in Docupace. Once the Work Item is created, it goes through your company’s approval workflow and then gets sent to the Back Office for processing. Other systems may be integrated with the Docupace API for a smooth New Account Opening (NAO) procedure. |
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Contents
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Audience: Financial Professionals
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Functionality: Starting Point creates work items and combines PDF forms to add account documents to the system. |
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