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You must configure the default pre-population rules

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so that data from supported CRMs, PreciseFP, and the Client Folder will fill out Owner fields on a form regardless of the client type

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. The prefix fields for each Client Type are used to map client information to the fields on a form.

Info

Example: The list below displays some example connections:

  • Person or Prospect client types pre-

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  • populate to Owner fields in

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  • PDF

  • Business/Entity client types pre-

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  • populate to Entity fields in

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  • PDF

  • Trust client types pre-

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  • populate to Trust fields in

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  • PDF

Tip

Pros – This will eliminate issues with

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Entity/

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Trust data incorrectly populating the Owner fields on forms that do not support entity data. Data on forms will

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be

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correct

Warning

Cons – For multi-use forms

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that use the same fields

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for Owners and Entities,

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data

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will not be filled in automatically.

Compromise – The Blue Arrow

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dropdown allows you to manually select which client data you need to appear on the form.

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titleStep 1: Configuring the prefixes for client types

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1

To make sure the Client Types are configured correctly:

Rw ui steps macro
Rw step

Navigate to Administration > List Domains > Client Types (149).

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Client types names 

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BlueArrows_ClientTypes.pngImage Added
Rw step

Check that the values specified in the Prefix column

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Client types prefixes

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3

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match the actual Client Type.

BlueArrows_Prefixes.pngImage Added