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Three application preferences must be enabled: 

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For Blue Arrows to work, you must enable three application preferences: 

  • pdf.edit.html5.prompting.enabled - enable prompting inside the PDF viewer

  • pdf.view.dropdown.include.forms- allow dropdowns to show data from the forms 

  • pdf.edit.alwaysSync.fieldNames - list the fields that will be

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  • synchronized for forms that are excluded

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Dropdown: Show data from the forms 

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Starting Point: Enable prompting inside html5 viewer 

Form Field Sync: List of fields that will be synced for excluded forms 

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  • from sync

Enable Prompting in the PDF Viewer

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In the Application Preferences (242) domain search for “enable prompting inside html5“ in the description field or for pdf.edit.html5.prompting.enabled in the external ID field. 

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Check that the preference is enabled. If not, click on the preference to open it. 

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Select Yes in the Boolean Value dropdown list to turn on the Blue Arrow feature inside the PDF viewer. 

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Click Save and Close.

Enable Data from Other Work Item Forms

Add a feature to the Blue Arrow dropdown that will pull data from other forms that have been filled out in the work item. This is helpful for an Advisor when filling out paperwork in a bundle, as it allows to re-use data entered on a form that is not yet stored in the Client Folder.

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In the Application Preferences (242) domain search for “Dropdown. Show data from the forms“ in the description field or for pdf.view.dropdown.include.forms in the external ID field.

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Check that the preference is enabled. If not, click on the preference to open it. 

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Select Yes in the Boolean Value dropdown list to allow the Blue Arrows to show data from other forms in the work item. 

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Click Save and Close. 

Configure Form Fields for Synchronization

Usually, the form fields get automatically populated by the data available in Client Folders or in other forms. As best practice, disable synchronization on all the forms and then explicitly approve sync for specific form fields.

This avoids the issue where two forms within the same bundle may have the same field names, but different meanings. These issues typically present themselves on entity registration types where the owner field on the new account form and owner fields on other forms should not match.  

Tip

To disable synchronization for specific forms, go to the Forms (222) domainand edit each Form as described here:  

Configuring Forms Details 

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Example: On an ACH/Transfer form for an entity account that has owner fields, these would usually be an Authorized Individual and not necessarily the primary owner (the entity). Only forms that have been explicitly reviewed by registration type and may have specific business rules built-in Forms Mapping should

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allow syncing. This approach eliminates data syncing issues across forms. 

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titleConfiguring Form Field Sync

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Navigate to Administration > List Domains > Application Preferences (242).

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To specify the fields that will be synchronized:

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In the Application Preferences (242) domain search for “Form Fields Sync: List of fields that will be synced for excluded forms“ in the description field or for pdf.edit.alwaysSync.fieldNames

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in the external ID field. 

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Application preference ”Form Fields Sync” 

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Click on the

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preference to open it.

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Enter 

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into the Memo Value field the masks for Met Field Names that should always be synced.

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Example: Use this Memo Value “AccountInformation1.*, PARAM.*

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” to trigger the Blue Arrows to sync all fields that have Meta Field Names starting with “AccountInformation1.

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" and all internal fields starting with

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Form Fields Sync details screen 

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Click Save and Close. 

Dropdown: Show data from the forms 

Add a feature to the Blue Arrow dropdown select that will allow selection from Client Folder data, as well as data entered on this or another form in the work item. This is helpful for an advisor when filling out paperwork in a bundle, as it allows to re-use data entered on a form that is not yet stored in the client folder. 

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titleConfiguring drop-down: Show data from the forms

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In Application Preferences domain search for “Dropdown", “Show data from the forms” in the description field and ensure “contains” is selected in the drop-down, or “pdf.view.dropdown.include.forms" in the external ID field. 

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Application preference ”Dropdown” 

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Click on the item to open it. 

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Select “Yes” in the Boolean Value dropdown list. This preference allows to show data in the blue arrows from the associated work item forms. 

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Dropdown details screen

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Click Save and Close. 

Starting Point: Enable prompting inside Html5 viewer 

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titleConfiguring Starting Point: Enable prompting inside Html5 viewer

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In Application Preferences domain search for “enable prompting inside html5” in the description field and ensure “contains” is selected in the drop-down, or “pdf.edit.html5.prompting.enabled" in the external ID field. 

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Application preference ”Starting Point: Enable prompting inside html5 viewer"

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Click on the item to open it. 

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Select “Yes” in the Boolean Value dropdown list. This preference enables the Blue Arrow feature inside the html5 viewer. 

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Enable prompting inside html5 viewer details screen 

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"PARAM.".

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Click Save and Close.