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Info

Introduction: This guide describes how to download jCore.

Table of Contents

Table of Contents
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maxLevel2
excludeTable of Contents

Change Log:

Date

Changes

December 2021

Comprehensive documentation about Downloading jCore.
Expand
titleView Changelog

Date

Changes

December 2021

Initial Version

November 2022

Revised page formatting

December 2023

Updated

Installing jCore

Rw ui steps macro
Rw step

Navigate to

http

https://

www

test.jaccomo.net/ and click the jCore.msi button.

This will download the jCore applet.

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Rw step

Navigate to thejCore.msi file and double-click

on

it.

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Rw step

NoteAttention: Some computers display a warning message that says “Windows Protected Your PC.” Windows Security works to help protect your device by scanning for malicious or unwanted software. However, sometimes, it has trouble recognizing applications.

Conditional: Click

on More Info

More info, then click Run anyway.

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Note

Conditional: Click the Run Anyway button because in this case, the program is safe.

Attention: If you see this message, it means Windows was unable to recognize the application. The jCore applet is safe to run.

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Click

In the Setup dialog click Next.

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A: (Optional) Change the default installation folder.

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B: Click Next to continue.

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A: (Optional) Fill out the SSO fields.

B: Click Next.

Tip

Tip: If your organization did not provide you with

the

information

in

for this screen, simply click Next.

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B: Click Next.

Rw step

Click Install.

The Setup Wizard installs the app.

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Click Finish to exit the Wizard.

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Launching jCore

The installer

added six

adds three shortcuts to your desktop. Depending on your environment you will use either jCore

.net

UAT (A) or jCore

.com

Prod (B).

Tip

Tip:

We recommend deleting

Delete/

recycling

recycle the remaining shortcuts to clear up space on your desktop.

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jCore icons.pngImage Added

Clicking on the shortcut opens the jCore login page. Enter your Login (A), Password (B), and your Company (C).

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Troubleshooting

If you have any problems logging in, you can clear your cache.

note
Tip
Attention

Tip: If clearing your cache does not work,

you can

try uninstalling and reinstalling jCore.

Rw ui steps macro
Rw step

Open the Start menu.

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Click on the jCore folder.

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Click on Clear Cache.

A black box will appear on your screen

Note: Your computer will open a command window and begin running the task of clearing your cache

. Often it happens so fast, that you may not even notice.Image Removed

. Typically, this only takes a second or two. Then, It closes itself when the task is finished.

jCore menu clear cache.pngImage Added

Info

Audience: All jCore users and IT staff members

Functionality: This guide describes how to download and install jCore.

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