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Introduction: Firms are required to perform a CIP/OFAC check on new clients. They're also obligated to perform these checks periodically. Docupace supports a solution of CIA and OFAC testing with SIGNiX. This guide describes the CIP/OFAC process for verifying clients in Docupace.

Table of Contents

Change Log:

Date

Changes

March 2022

December 2022

Initial version.

Documentation updated with the latest changes.

Audience: Back Office and Financial Professionals.

Functionality: This guide describes the step-by-step process for performing CIP/OFAC verification.

Definitions

The Customer Identification Program's (CIP) goal is to confirm an applicant’s identity by corroborating input data with various sources of data. The input data that ID verification receives may include:

  • social security number (SSN)

  • name

  • address

  • date of birth (DOB)

  • phone number

  • driver’s license

  • email.

The Office of Foreign Assets Control (OFAC) is part of the US Department of the Treasury. This office administers and enforces economic and trade sanctions based on US foreign policy and national security goals against the following types of individuals or groups:

  • targeted foreign countries and regimes

  • terrorists

  • international narcotics traffickers

  • those engaged in activities related to the proliferation of weapons of mass destruction

  • other threats to the national security, foreign policy, or economy of the United States.

Preparing for the verification

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Click New Client or open an Existing Client

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Create or select an existing client.

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Fill out Client Details.

  • First Name* (1)

  • Last Name* (2)

  • SSN* (3)

  • Date of Birth* (4)

  • Address (5)

  • Email (6)

  • Driver’s Licence # (7)

  • Issue Date (8)

*Mandatory Fields

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The next steps are:

  • Select Vendor (1)

  • Select State (2)

  • Select Registration Type (3)

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Click Create Work Item.

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Upon transitioning Work Item to the Back Office, the user needs to complete the CIP/OFAC Form.

Verification process

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Transition work item

The client's data will be sent for CIP/OFAC check upon the user selecting the "CIP/OFAC Verification" transition in the workflow. The action and validations to initiate the CIP/OFAC check can be configured at any step in the workflow.

Tip

Pass: If it passes through, it will continue in the standard workflow.

Warning

Fail: If it fails, it will go to another queue for manual review by another user group.

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The critical fields (SSN, DOB, Address, DL) must pass the verification. The verification status must be Verified (1).

Fields that passed the verification have the value OK (2). Other fields affect the score value (4) used for manual validation.

CIP and OFAC check results are displayed in the Remarks field (3).

If the verification is successful, the workflow continues.

Info

Note: Not all the information can be verified, e.g., the email address can pass the verification, but the address holder cannot always be verified.

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If the verification fails (marked fields), workflow continues in a different queue (e.g., CIP fill queue). In this case re-check the entered values, and click Resubmit for CIP/OFAC Verification (5), or click Manual CIP/OFAC Review (6) to send it for manual review by another user group.

Open the Work Item > CIP Verifications section, and click the Pencil icon.

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Additional Information about the CIP Verifications Domain

The CIP Verifications domain lists details on all the accounts or clients that the system sent for verification. If the verification is failed, a brief description of the reasons is added.

Go to Administration > List Domains.

Open the CIP Verifications domain.

The verification information (Verified/Fail, Tax ID status/results, Date of Birth status/results, etc.) can be stored in the Client Folder, Subfolder, or Work Item.