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titleVersion History

Date

Change

August 2023

Initial Version

Overview

The Adjustment Monitor allows Commissions teams to manage Ad Hoc, Recurring, and Dynamic adjustments. Whenever the system applies an adjustment to a rep’s compensation, it creates an Adjustment Credit Event. Reps can see these adjustments on the statements generated by the system during each pay period. You can view the Credit Event Monitor /wiki/spaces/DOHTS/pages/2018770945 guide for more information on these types of events.

Setup

The Setup tab has two subtabs: Adjustment Type and Adjustment Status Flags. Click the tabs below to learn more.

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titleAdjustment Type

This tab allows you to create reusable adjustment types that users can then select when creating adjustments. These adjustment types group similar adjustments together and determine the periodicity of recurring adjustments.

  • Name: Enter a name for the adjustment type.

  • Description: Specific information that will print display on the statement to ensure the rep understands explaining why the adjustment is being applied to his statement. We want to avoid calls into . This will reduce the number of calls to the payroll team questioning why they had $X deducted etcthe deductions.

  • Periodicity: How often a recurring adjustment is applied

  • Cash Advance: Used for reporting purposes

  • Include on 1099: Used for year-end reporting to determine if an adjustment should be included in the 1099 tax amounts reported to the IRS

Note: jCore does not print the actual 1099 forms. Instead, you will need to generate the 1099 report and provide that information to a third-party.

  • Dynamic: This means the adjustment amount is calculated by the system. Selecting this checkbox causes additional fields to display. The system uses this information to determine the adjustment amount.

    • Product Category

    • Provider

    • Product Type

    • Trade Operation

    • Revenue Type

    • Account

    • Negative

    • Rep. Company

    • Algorithm

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titleAdjustment Status Flags

Status flags are used in many other parts of the jCore system. A status flag works like functions as a true/false or yes/no value. Once you create a status flag, users can enable it for any adjustment they create.

Status Flag Name: Enter a name for the status flag.

Description: Enter a description of the status flag, such as when users should enable the flag.

Flag Value: The flag value must be unique across all status flags in your system.

Creating Adjustments

Tip

Tip: You can use the Client Importer to upload one-time adjustments in bulk.

Once you have set up your adjustment types, users can begin creating adjustments. They can either click Add Adjustment (1 adjustment) or Add Multiple Adjustments (4 adjustments). There are 9 fields on these adjustment windows.:

  • Assigned To: Select the employee, location, team, or company that the adjustment applies to.

  • Type: Select the Adjustment Type.

  • Periodicity: Automaticallyset by Type.

  • Value: Set the value for the adjustment.

Note: Enter $1 for dynamic adjustments.

  • Number Per Period: Automaticallyset by Type.

  • Adjustment Date: Required for non-recurring adjustments.

  • Effective From: Required for recurring adjustments.

  • Effective To: Required for recurring adjustments.

  • Description: Enter a description for this adjustment. This description will appear on reports.

Updating/Removing Adjustments

Adjustments may be updated or removed until the associated payroll period has been posted. To remove a one-time adjustment that has not been posted, search for and then select the adjustment you want to delete, then click the Delete button.

You may end a recurring adjustment early by locating the adjustment, selecting the row, and clicking Remove. This sets the Effective To date to the last day of the most recently posted payroll period. You can also manually edit the Effective To date, but cannot enter any earlier dates.

Info

Example: For example, if the last posted pay period was August 2nd - August 8th, then the earliest you can set the Effective To date is August 8th.

Audience: Commissions Administrators, Commissions Managers

Info

Functionality: The Adjustment Monitor allows Commissions teams to manage Ad Hoc, Recurring, and Dynamic adjustments.

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