The Back-Office user is flagged in the user access system with the status "New Processor = Yes."

The system checks if the transition is set to the assigned processor (Figure 3) and processes the Work Item in the background.

The system assigns the QC Meta Task Activity as a default queue for all Work Items where the QC decision is true. Based on QC calculation, if an item is marked for QC, it will be sent to the QC Meta Task. Criterion is:

the N-th sample rate on the Request Category (Figure 4) or
the User Access record for the user is set as a New Processor (Figure 3).

Figure 4: Nth Sample Rate

If the workflow requirements specify the use of another Meta Task for QC, such as Pre-Review5 or Preview6, the configuration analyst will need to perform several steps.

First, they will need to add the specified Meta Task to the Request Category.
Then, they will need to rename it to QC.
Finally, they will need to add a Meta Task Condition that aligns with the criteria for QC, which could include conditions such as the N-th rate or the New Processor flag.

note

Note: For all Meta Tasks - if other Meta Task conditions are on the same queue, standard “AND” and “OR” rules apply (Figure 5):

all AND conditions must be true
only one OR condition must be true.

Figure 5: AND and OR Conditions

Note: For all Meta Tasks - if other Meta Task conditions are on the same queue, standard “AND” and “OR” rules apply (Figure 5):

all AND conditions must be true
only one OR condition must be true.

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