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Introduction: This page describes how, as a rep, you can open new accounts through the Docupace Starting Point.

 Version History

Date

Change

March 2024

Updated for clarity and UI look & feel.

January 2020

Latest Starting Point updates.

You can create new accounts by using following the steps below:

New Client

Select the New Client option if you are sure there is no information about this client in the Docupace system yet. This will create a new Client Folder in Docupace.

Note: The list of fields and sections will depend on your Docupace site configuration and may differ from this screenshot.

Starting_Point_new_client.png

Note: It is mandatory to select a Rep for the Client, however, in most cases the system will automatically select the Rep that is assigned to your user profile.

Note: All sections and fields marked with a red asterisk ( * ) are mandatory. All other required fields for each Client Type are listed in the table below.

Fill out Client Details, then click Save in the top toolbar:

Fields

Description

Client Type

Select the client type from the dropdown. Below is a list of fields required when you select a particular type:

  • Person: Last Name, First Name, TIN/SSN, Rep

  • Prospect: Last Name, First Name or Company Name, Rep

  • Business/Entity: Company Name, TIN/SSN, Rep

  • Trust: Company Name, TIN/SSN, Rep

Client Status

Select a status from the following options:

  • Active Client: If the client is opening new accounts or has existing accounts with your company.

  • Inactive Client: If this is a potential client, that has not opened any accounts yet.

Business Type

Select a business type from one of the following options:

  • Broker-Dealer

  • Non-BD

Rep

Add one or more reps’ to this section. Click on the Add button. A table containing the existing reps’ records appears. Select the corresponding rep(s).

Legal Address

Enter the Client’s legal address.

Mailing Address

Enter the Client’s mailing address.

Government ID

Enter the Client’s government-issued ID number.

Employer Information

Enter current employer information.

Linked Clients (Spouse, Authorized Individuals, Trustees)

Add connected Client Folders. Click on the Add button and select an existing Client Folder or create a new record.

Primary Beneficiaries

Add the primary beneficiaries of the client.

Contingent Beneficiaries

Add the secondary beneficiaries.

Existing Client

Select Existing Client to search for a Client Folder already created in Docupace. You can narrow down the results by using the search filters on the left side of the page.

Find the Client and click on the corresponding record in the list.

Starting_Point_existing_client.png

Multiple Clients

Select Multiple Clients if the account will have several owners. You will be able to either select existing clients or create new ones. 

Starting_Point_multiple_clients1.png
  • Click the New Client button, if you are sure there is no information about this client in the Docupace system yet. This will create a new Client Folder in Docupace.

  • Click Existing Client to search for a Client Folder already created in Docupace. You can narrow down the results by using the search filters on the left side of the page. Select checkboxes next to corresponding client records and click Select.

Starting_Point_multiple_clients2.png

The system lists the new account owners. You can add more owners if necessary. Click Complete to complete this step.

Starting_Point_multiple_clients3.png

Selecting New Account Options

When the clients for the account are selected, choose the various options associated with the account. Previous selections appear in the right-side pane of the wizard.

Note. The list of available options will depend on your Docupace site configuration and will differ from the screenshots.

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