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Introduction: This guide describes how to use the NIGO/Reject Widgetapp.

Table of Contents

Table of Contents
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Change Log:

Date

Changes

Nov 2021

Comprehensive documentation about the NIGO/Reject Widgetapp.

Audience: Back Office users.

Functionality: The NIGO/Reject Widget app allows users to quickly set reason codes and add additional notes to the notification email.

The NIGO/Reject

Widget

App

Rw ui steps macro
Rw step

Click the NIGO or Reject transition button on the Work Item screen.

Rw step

Select one or more Reason Codes.

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Click Next.

Rw step

Optional:

A. Revise the Notification email.

Click NiGO/Reject.

The system closes the widget app and transitions the Work Item.

Reason Code History Domain

The widget app updates the reason codes on the Work Item. You can view a history of these changes in the Work Item Details, under the Reason Code History section.

A. The Reason Code History navigation menu item

B. The Reason Code History

This section captures all reason codesReason Codes types, including NIGO, Reject, and QC.

A. The Reason Code History navigation menu item

B. The Reason Code HistoryThe information recorded in this section includes:

  • Date/timestamp

  • User

  • Type of reason code

  • Action performed

  • Reason Code