The NIGO/Reject App
- Mercedes Rothwell
- Gints Vaskums
- Inese Auzina
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Introduction: This guide describes how to use the NIGO/Reject app.
Table of Contents
Change Log:
Date | Changes |
|---|---|
Nov 2021 | Comprehensive documentation about the NIGO/Reject app. |
Audience: Back Office users.
Functionality: The NIGO/Reject app allows users to quickly set Reason Codes and add additional notes to the notification email.
The NIGO/Reject App
Reason Code History Domain
The app updates the Reason Codes on the Work Item. You can view a history of these changes in the Work Item Details, under the Reason Code History section.
A. The Reason Code History navigation menu item
B. The Reason Code History
This section captures all Reason Codes types, including NIGO, Reject, and QC. The information recorded in this section includes:
Date/timestamp
User
Type of Reason Code
Action performed
Reason Code
