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Introduction: This document describes how to take advantage of Docupace and Envestnet through their integration.

Table of Contents

Table of Contents
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Change Log:

Date

Changes

May 2022

Initial Version

Audience: End-users.

Overview

This document describes how to take advantage of Docupace and Envestnet through their integration. The power of the Envestnet money management platform, combined with the versatility of the Docupace account opening and customer reception experience, provides a fully automated, fully integrated new account creation and monitoring solution that meets all FINRA and SEC requirements.

How to

Three possible cases are available:

  1. We have a client in Docupace and the same client in Envestnet.

  2. We have a client in Docupace, but not in Envestnet yet.

  3. We have a client in Envestnet, but not in Docupace.

Opening the existing Envestnet client

1

Login to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

https://www.preprod.docupaceinc.com/riatemplate_ui/sso/saml/default

  1. Enter username (or email)

  2. Enter the password

  3. Click Login.

2

Click Retrieve > Client in Docupace.

3

Search for the client.

4

Click Open Client in Envestnet.

5

If the Client is found, the System opens the Envestnet’s Client screen.

6

Click the Proposals tab to see the proposals for this client.

Opening a new Envestnet client

To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.

1

Login to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

https://www.preprod.docupaceinc.com/riatemplate_ui/sso/saml/default

  1. Enter username (or email)

  2. Enter the password

  3. Click Login.

2

Click Retrieve > Client in Docupace.

3

Search for the client.

4

Click the Open Client in Envestnet.

5

If a client is not found, and the user has access to multiple Envestnet Advisors, the system displays the Select Advisor screen. Select the Advisor from the list. If the user has access to only one Advisor, it is automatically selected in advance and this screen is skipped.

Info

Note: If client with the same first and last name is found in Envestnet, the system displays Select Client screen. Select the Client from the list.

Image Added

6

Enter the Family Name for a new client and click Continue.

7

 The System opens the Envestnet’s Client screen.

Creating a New Proposal

1

Login to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

https://www.preprod.docupaceinc.com/riatemplate_ui/sso/saml/default

  1. Enter username (or email)

  2. Enter the password

  3. Click Login.

2

Click Retrieve > Client in Docupace.

3

Search for the client.

4

Click Initiate Proposal.

5

The system opens the Initiate a New Envestnet Proposal screen. Enter the Proposal Title and Amount. Then click Create Proposal.

Note: If a client for this proposal is not found in Envestnet then a new client creation scenario is initiated first.

6

The System creates a new proposal for this client and opens the Risk Assessment screen. Fill out all required fields and click Save + Next on all defined screens.

7

Notes:

1. Depending on the company, these fields can be different. Some sample screens are displayed on the right.

2. Several investments can be added when creating a proposal. To add investment, click Add Investment and select Add Proposed Investment.

8

In the Paperwork screen click Generate (to create the documentation).

9

Select Send Proposal Info from the Actions menu to send this proposal to Docupace.

10

In Docupace the Work Item is created and the process continues as the standard Workflow. The only difference is: that when the account is created, Docupace sends the signed documents to Envestnet.

Creating Proposal for Several Owners

1

When creating a proposal, an additional owner can be created. For example, click Add Owners and select Add Family Member.

2

Fill out the fields in the Family Member screen.

3

Select the Joint Owner for the Variable Annuities program (see the example to the right).

4

If the new client is created in the Envestnet, he/she is not present in Docupace. When sending a proposal to the Docupace, it recognizes the new client. Click on this client.

5

Click New Client to add this client to the Docupace.

6

In the New Client Details screen, fill out the missing fields (TIN/SSN, Date of Birth, etc.) and click Save.

7

Click Complete when a new client is linked to the existing client folder.

8

Docupace creates two Work Items – one for each owner and opens the first one.

9

Click eSign.

Docupace creates a draft eSign transaction.

10

Fill out the missing fields for the primary (1) and secondary recipients.

Then click eSign (2).

11

Both owners receive the DocuSign envelopes.

12

Open the email and click Review Documents.

13

The envelope contains all documents together for both owners.

Note: Identical documents are displayed once for both owners.

14

Both owners must sign the documents.

Click Finish when done.