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Connect: 4.65
Core: 23.11
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This article shares the new features, updates, and fixes that are part of the R1 2022 release. |
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Webinar Videos |
Key Innovations
This section tells about major improvements to the Docupace System.
New Features
All notes in this section relate to new features.
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Advisor ADV App
Reference #: R1_2022_KEY1
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Change: The Advisor ADV app allows users to upload ADV 2B forms for a specific advisor. |
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Benefit: Uploading ADV 2B forms is now easier and faster. |
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Advisor Transition Dashboards (Firm and Rep)
Reference #: R1_2022_KEY2
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Change: The Firm TA Dashboard app allows a firm to view the status of Work Items related to an advisor's transition to or from the organization. |
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Benefit: Users can easily track the transfer progress. |
The app allows users to view the number of accounts by Workflow status. Users can see results for all reps or for a specific rep.
Rep Transition Assistant Dashboard
Reference #: R1_2022_KEY3
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Change: The Rep TA Dashboard app allows a financial professional to view detailed information about work items related to their transition to or from a particular firm. |
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Benefit: Users can easily track the transfer progress. |
Users can view the current status and task of Work Items associated with their transition. Users can also open Work Items directly from the app.
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Compliance TRACKR
Reference #: R1_2022_KEY4
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Change: The Compliance TRACKR app allows you to send disclosures and document the recommendations you provide to clients and prospects. |
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Benefit: It is much easier to provide disclosures and keep track of the recommendations you make to clients and prospects. |
The Compliance TRACKR app is a dynamic wizard-based experience. You can document recommendations to new or existing clients and prospects. The on-screen options and fields change based on your selections. The app also enables you to provide any required disclosures.
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Reference #: R1_2022_KEY5
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Change: Quick Start is a page in Docupace that allows you to access many convenient apps. |
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Benefit: Quick Start streamlines many common actions in Docupace. |
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Reference #: R1_2022_KEY6
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Change: The Work Item Status app displays a list of Work Items and documents associated with a CRM contact. |
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Benefit: Users can quickly review all Work Items/Documents related to a selected CRM contact. |
Only certain CRMs, such as Redtail and Wealthbox, can send contact information to the Work Item Status app. The Work Item Status app displays a list of Work Items filtered by Status. Selecting a Work Item displays a list of attached documents. Users can then choose to open the Work Item or one of its documents.
Note: Without selecting a contact, you will not see the app in the Quickstart menu.
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Improvements
Auto-Refresh Token (NFS)
Reference #: R1_2022_KEY7
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Change: Tokens refresh automatically as long as the user is within the 90-day refresh period. |
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Benefit: Users no longer have to manually refresh their token every hour. |
After initializing an NFS token, users will not need to refresh for 90 days manually. Instead, the system will automatically refresh thetoken whenever users attempt the Open Account action. If a user's token has expired, the system will display an error message.
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Reference #: R1_2022_KEY8
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Change: The new version of the eSubmit app allows advisors to search for a client and add notes. |
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Benefits: Advisors can now index documents to clients, saving the Back Office time when processing. Notes provide context for the Back Office. |
The app is used to easily create a new Work Item and to quickly upload filled-out forms and other scanned relevant documents (such as checks) for a new account. The documents are then indexed, organized, and processed by the back-office employees.
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Navigation Breadcrumbs
Reference #: R1_2022_KEY9
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Change: Added a new application preference that shows the client or company name in the header while reviewing the Work Item Details. |
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Benefit: It is easier for users to identify the client or company linked to the Work Item. |
The header on the Work Item's Details screen displays additional client/company information.
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Redtail
Reference #: R1_2022_KEY10
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Change: Users can now send a contact to Quick Start via the Send to Quick Start button. |
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Benefit: Docupace preselects the contact, which enables users to take specific actions relating to the contact such as view Work Item Status, create or manage accounts, and manage documents. |
Note: If your site does not have Quick Start enabled, then clicking Send to Quick Start sends the contact information to Starting Point.
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Reference #: R1_2022_KEY11
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Change: Wealthbox can send additional information to Docupace when creating Work Items. |
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Benefit: It is saves users time by reducing the need to enter data multiple times. |
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Docupace Administration
This section shares information about changes to features used by Docupace administrators, such as domains, configuration settings, changes to integrations with other systems, or improvements to core functionality.
New Features
Qualification Type Domain
Reference #: R1_2022_DA1
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Change: Added a new domain called the Qualification Type domain. It is a reference for a new attribute in the Registration Type domain. |
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Benefit: This feature helps the user distinguish between qualified and unqualified registration types. |
The Qualification Type attribute allows users to categorize a registration type as Qualified
or Non-Qualified
. Users can also use this new attribute to drive behavior in Docupace:
Transitions
Validations
Apps
Etc.
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Starting Point
Reference #: R1_2022_DA2
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Change: Created new application preference for Connect to turn off the removal of Owner[].Ari.Id while creating Starting Point WI. |
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Benefit: Site admins can now choose whether or not to include Owner[].Ari.Id while creating Starting Point WI. |
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Integrations
This section shares information about how the Docupace System integrates with outside systems.
Improved Features
SIGNiX
Reference #: R1_2022_INT1
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Change: SIGNiX has a new authentication method that allows a signer to request an SMS verification instead of re-entering their password to complete an eSign transaction. |
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Benefit: The verification process is now faster and more convenient, while maintaining security. |
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Fixes
Pershing Integration
Reference #: R1_2022_IN2
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Change: Resolved an issue with the Pershing SOAP API that caused problems when sending multipart content. |
SIGNiX
Reference #: R1_2022_IN3
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Change: Resolved an issue where users could not send a document to SigniX when the associated zip code was longer than 5 digits. |
User Experience
This section shares information about changes that have been made in this release that improve the overall user experience.
Fixes
Work Items
Reference #: R1_2022_UE1
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Change: Resolved an issue with exporting all fields from the Dashboard that generated a file containing information about Work Items assigned to another user. |
Reference #: R1_2022_UE2
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Change: Resolved an issue where the “Task must be assigned before processing” error displayed at an incorrect time. |
Reference #: R1_2022_UE3
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Change: Resolved an issue where some users were unable to cycle between documents on the Work Item Details screen when the Work Item had more than 10 documents. |
Reference #: R1_2022_UE4
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Change: Resolved an issue where a user got an error message For input string: "" on Work Item Details or Creation pages and didn't see the Reject Reason Codes table when creating a new Work Item. |
Reference #: R1_2022_UE5
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Change: Fixed a mapping issue on the eSign recipient screen. |