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Introduction: Once you submit a Work Item for processing, the Principal Reviewer or the Back Office Reviewer can mark the Work Item as NIGO (Not in Good Order) the Work Item. If NIGO’d, the Work Item will move moves into a NIGO queue that is visible by the department. This guide provides information on how, as a rep, you can rectify the Work Item, update the form electronically and re-send the forms for e-signing.

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Page TreeexpandCollapseAlltruerootFixing and E-Signing NIGO Work ItemsstartDepth2searchBoxtrue

it for eSigning.

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titleVersion History

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February 2023

Updated to reflect current version

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Audience: Financial Professionals, Back Office Users

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Functionality: The Clients and Advisors can sign Account documents manually (Wet Sign) or electronically (eSign).

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