Introduction: Once you submit a Work Item for processing, the Principal Reviewer or the Back Office Reviewer can mark the Work Item as NIGO (Not in Good Order). If NIGO’d, the Work Item moves into a NIGO queue that is visible by the department. This guide provides information on how, as a rep, you can rectify the Work Item, update the form electronically and re-send it for eSigning.
Table of Contents
Audience: Financial Professionals, Back Office Users
Functionality: The Clients and Advisors can sign Account documents manually (Wet Sign) or electronically (eSign).
Related Pages
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Executive Health Dashboard App (Docupace Platform User Guides)
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eSign using SMS Authentication (Docupace Platform User Guides)
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