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Introduction: This document describes how to use the Docupace-Envestnet integration.

Expand
titleChange Log:

Date

Change

April 2023

Updated Envestnet interface

August 2022

Initial Version

Initial Configuration Steps

Prior to using the Envestnet integration, your company Systems Administrator must configure your IDSP settings and the Docupace system settings. This will allow for a smooth single sign-on (SSO) between the two systems.

Also, you may need to synchronize client information between the two systems, because for existing clients, there are three possible scenarios:

  1. The client has a Client Folder in Docupace, and the same client exists in Envestnet.

  2. The client has a Client Folder in Docupace, but not in Envestnet.

  3. The client exists in Envestnet, but not in Docupace.

Envestnet Proposal Tasks

Using the Envestnet integration, a Financial Professional can perform a number of tasks:

  • Create a new Envestnet proposal for one or several owners

  • Create a new Envestnet proposal using the Proposal-New App in Quick Start

  • Update or review an existing Envestnet proposal using the Proposal-Existing App in Quick Start

Client Exists in Docupace and in Envestnet

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Log in to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

  1. Enter username (or email).

  2. Enter the password.

  3. Click Login.

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Click Retrieve > Client in Docupace.

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Search for the client.

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Click Open Client in Envestnet.

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If the Client is found, the System opens the Envestnet Client screen.

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Click the Proposals tab to see the proposals for this client.

Client Exists in Docupace

But Not In

but not in Envestnet

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Log into the IDP (Identity Provider) first. This logs you into Docupace and sets up an SSO connection with Envestnet.

  1. Enter username (or email).

  2. Enter the password.

  3. Click Login.

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Click Retrieve > Client in Docupace.

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Search for the client.

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Click Open Client in Envestnet. If the system does not find a matching client in Envestnet, it will start a wizard to create a new Envestnet client.

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Conditional: If you have access to more than one Envestnet Advisor, then the system will display the Select Advisor screen. Select the Advisor from the list.

Tip

Tip: The system skips this screen if you only have access to one advisor.

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Enter the Family Name for a new client and click Continue.

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The System opens the Envestnet Client screen.

Creating a New Proposal

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Rw step

Log into the IDP (Identity Provider) first. This logs you into Docupace and sets up an SSO connection with Envestnet.

  1. Enter username (or email).

  2. Enter the password.

  3. Click Login.

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Click Retrieve > Client in Docupace.

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Search for the client.

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Click Initiate Proposal.

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The system opens the Initiate a New Envestnet Proposal screen. Enter the Proposal Title and Amount. Then click Create Proposal.

Note: If a the client for this proposal is does not found exists in Envestnet, then a new client creation scenario is initiated first.

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The System creates a new proposal for this client and opens the Risk Assessment screen. Fill out all required fields and click Save + Next on all defined screens.

Note: The fields displayed on each screen can vary by organization, so your view may differ from the images in this guide.

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You can add multiple investments when creating a proposal. To add investment, click Add Investment and select Add Proposed Investment.

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On the Paperwork screen click Generate to create the documentation.

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Select Send Proposal Info from the Actions menu to send this proposal to Docupace.

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In Docupace creates the Work Item and the process continues as the standard Workflow. Once your organization finishes creating the account, Docupace sends the signed documents to Envestnet.

Creating a Proposal for Several Owners

When creating a proposal, you can create an additional owner.

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Click Add Owners and select Add Family Member.

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Fill out the fields in the Family Member screen.

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Select the Joint Owner for the Variable Annuities program (see the example to the right).

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If the When a new client is created in the Envestnet, he/she is they are not present in Docupace. When sending a proposal to the Docupace, it recognizes that the client is new clientto the system. Click on this client.

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Click New Client to add this client to the Docupace.

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In the New Client Details screen, fill out the missing fields (TIN/SSN, Date of Birth, etc.) and click Save.

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Click Complete when a new client is linked to the existing client folder.

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Docupace creates two Work Items – one for each owner and opens the first one.

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Click eSign. Docupace creates a draft eSign transaction.

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Fill out the missing fields for the primary (1) and secondary recipients. Next, click eSign (2).

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Both owners receive the DocuSign envelopes.

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Open the email and click Review Documents.

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The envelope contains all in one place the documents together for both owners.

Note: Docusign displays identical documents once for both owners.

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Both owners must sign the documents. Click Finish when done.

Audience: Financial Professionals, End-users of Docupace and Envestnet

Info

Functionality: The Envestnet integration combines the power of the Envestnet money management platform with the versatility of the Docupace account opening and customer reception experience. This results in a fully automated, fully integrated new account creation and monitoring solution that meets all FINRA and SEC requirements.

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