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titleVersion History

Date

Change

September 2022

Initial Version

October 2024

Additional columns for seeing team split percentages.

March 2025

Described creating teams and setting up commission splits.

Overview

The Team Monitor allows you to view and manage teams. To open it, click on Commissions (1) > Team Monitor (2).

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You can complete the following tasks within Team Monitor.:

  • Filter and review existing teams

  • Create/Remove/Terminate teams

  • Add/Remove employees from teams

  • Set the team lead

  • Adjust the commissions split rate between individuals on a team

  • Assign a team rep code

  • Add teams to commission plans

Click FILTER to see the full list of teams.

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Buttons

There are four buttons located at the top of the Team Monitor window.

  •  To see a list of your existing teams, click the Filter (A) button. You may enter search terms to narrow your results.

Note: You can see additional information by adding the Team Member and Split % columns using the Column Selector.The system will display each team member as their own row.

  •  To view the details about a specific team, click the Details (B) button. The system opens the Team Detail window.
Tip

Tip: Alternatively, you can double-click on a team in your results list to view its details.

  •  Click the Add Team (C) button to create a new team. The system will open a blank Team Detail window.
  •  To remove a team, click the Remove Team (D) button.

Note: You may remove a team only if the team has no associated transactions. Otherwise, you must enter an end date in the Team Details window to terminate that team.

Creating a New Team

Here you can enter the following information:

  • Description

  • Group Code (Primary and Alternate)

    Note: A team must have at least one Primary Group Code. A group may have multiple Rep codes.

    • Employees - right-click in the tab to add an employee to the team

    Tip

    Tip: Once you have added an employee, you can set them as either a Leader or Member in the Group Role column as well as mark them as Primary. You may also adjust the way the system splits commissions between team members.

    To create a new Team entry and set up the Split Percentages, follow these steps:

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    In the Team Monitor window, click ADD TEAM. The system opens an empty Team Details window.

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    Enter the basic Team details:

    • Name -  a descriptive name, usually, the last names of the employees on the team

    • Start Date - the date when the team becomes active

    • End Date -  end date is optional, specify only if the team is terminated

    • Type - the value is always Team

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    Select the appropriate Draw from the dropdown. Draws are advances on commissions and can be forgivable or unforgivable.

    Tip

    Tip: If the team is to receive a draw, you can define the Draw Type and the Amount in the Setup tab of the Commissions Console.

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    Enter the extended Description for a team by double-clicking on the field.

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    Assign a Rep ID to the team in the Group Code table:

    1. Select the code type - Primary (required) or Alternate (optional)

    2. Double-click in the table and enter the Code, Source and Alias

    Note: A team must have at least one Primary Group Code. A team may have multiple Rep codes.

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    Add members to the team and define their roles and commission splits. Right-click in the Employees table and select Add from the menu.

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    Define each Team Member’s details and click OK:

    • Member Start Date: Indicate when each member joined the team.

    • Commission Split: Define the percentage of commission each member will receive. The system will issue a warning if the percentages do not add up to 100%.

    • Group Role: Assign a role to the team member (e.g. sales assistant, leader).

    • Team Lead: Designate a team lead. While not governing compensation, this is useful for messaging.

    newteam5_addmembers.png
    Tip

    Tip: Once you have added an employee, you can set them as either a Leader or Member in the Group Role column as well as mark them as Primary. You may also adjust the way the system splits commissions between team members.

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    (Optional) Assign a Lookup Table A payout table can be assigned to the team, which results in net splits.

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    Assign the Team to a Commission Plan In either the Team Monitor or Commission Console, assign the new team to a commission plan.

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    Click SAVE. The new Team is added to the Team Monitor.

    Adding a Team to a Commission Plan

    To manage compensation for a team, you must first add that team to a commission plan.

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    1. Right-click on the team in the results list.

    2. Select the Assign to Commission Plan menu item.

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    1. Select a Commission Plan.

    2. Enter or select a Start Date.

    3. Optional: Enter or select an End Date.

    4. Click OK.

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    The system displays a confirmation message. Click OK to close this popup.

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    Once the system has finished processing the changes, you will receive a notification. This message explains if the system successfully assigned the teams. It will also identify how many teams it assigned.

    Audience: Rep Administrative Team, HR Team

    Info

    Functionality: Teams consist of multiple members, each with a specified percentage split of commissions. Trades are credited to a team using a Team Rep ID.

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