Launching the Skills Domain
To perform skill-based filtering, launch the Skills domain:
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Adding Skills for a Work Item (WI)
Skill-based filtering aims to assign the appropriate Work Items (WIs) to the appropriate users with the proper skills. Thus, users can accomplish all the assigned WIs regarding the service-level agreement (SLA).
To add new skills:
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You also can:
Export search results to Excel. For more information, view Exporting Search Results.
Customize a view of reports, view Docupace Report Builder.
Saving results onto a computer