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Info

Introduction: This document describes how to

take advantage of Docupace and Envestnet through their

use the Docupace-Envestnet integration.

Table of Contents

Table of Contents
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Change Log:

Date

Changes

May 2022

Initial Version

Audience: End-users.

Overview

This document describes how to take advantage of Docupace and Envestnet through their integration. The power of the Envestnet money management platform, combined with the versatility of the Docupace account opening and customer reception experience, provides a fully automated, fully integrated new account creation and monitoring solution that meets all FINRA and SEC requirements.

How to

Three possible cases are available:

  • We have a client in Docupace and the same client in Envestnet.

    • We have a client
    Expand
    titleChange Log:

    Date

    Change

    October 2023

    New IDP provider.

    Updated Envestnet interface.

    April 2023

    Updated Envestnet interface

    August 2022

    Initial Version

    Initial Configuration Steps

    Prior to using the Envestnet integration, your company Systems Administrator must configure your IDP (Identity Provider) settings and the Docupace system settings. This will allow for a smooth single sign-on (SSO) between the two systems.

    To log in to the IDP (Identity Provider):

    1. Enter your username (or email).

    2. Enter your password.

    3. Click SIGN IN.

    Image Added

    This logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

    Client Sync between Docupace and Envestnet

    You may need to synchronize client information between the two systems, because for existing clients there are three possible scenarios:

    1. The client has a Client Folder in Docupace, and the same client exists in Envestnet.

    2. The client has a Client Folder in Docupace, but not in Envestnet

    yet

    1. .

    We have a

    1. The client exists in Envestnet, but not in Docupace.

    Opening the existing Envestnet client

    1

    Login to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

    https://www.preprod.docupaceinc.com/riatemplate_ui/sso/saml/default

    1. Enter username (or email)

    2. Enter the password

    3. Click Login.

    Image Removed2

    Info

    Note: The only information from the Client Folder that is shared and synchronized between the two systems is Client’s full name. Other client-specific data, such as TIN/SSN, Address, e-mail, Phone Numbers etc. are kept separately in each system.

    Envestnet Proposal Tasks

    Using the Envestnet integration, a Financial Professional can perform a number of tasks:

    • View client's existing information and current proposals in Envestnet

    • Create a new Envestnet proposal for one owner

    • Create a new Envestnet proposal for several owners

    • Create a new Envestnet proposal that includes several investments (for one or several owners)

    • Process each investment as a Docupace Work Item, including a combined eSign procedure for multiple Work Items

    • Open account for each investment and synchronize the new account numbers to Envestnet

    Opening Envestnet Information for an Existing Docupace Client

    If there is a Client already created in Docupace, you can check their existing Envestnet proposals as follows:

    Rw ui steps macro
    Rw step

    Click Retrieve > Client in Docupace.

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    3

    Rw step

    Search for the client and click on the client entry.

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    4
    Rw step

    Click Open Client in Envestnet.

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    5
    Rw step

    If the Client is found, the System opens the

    Envestnet’s

    Envestnet Client screen for the Household. You can see all members currently assigned to this Household.

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    6
    Rw step

    Click the Proposals tab to see the proposals for all members of this

    client    		2

    Household.

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    Opening a new Envestnet client

    To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.

    1

    Login to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

    https://www.preprod.docupaceinc.com/riatemplate_ui/sso/saml/default

    1. Enter username (or email)

    2. Enter the password

    3. Click Login.

    		Image Removed
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    Client Exists in Docupace but not in Envestnet

    Rw ui steps macro
    Rw step

    Click Retrieve > Client in Docupace.

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    3

    Rw step

    Search for the client.

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    4
    Rw step

    Click

    the

    Open Client in Envestnet. If the system does not find a matching client in Envestnet, it will start a wizard to create a new Envestnet client.

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    5
    Rw step
    If client is not found, and the user has access to multiple Envestnet Advisors, the system displays

    Conditional: If you have access to more than one Envestnet Advisor, then the system will display the Select Advisor screen. Select the Advisor from the list.

    If the user has

    Tip

    Tip: The system skips this screen, if you only have access to

    only one Advisor, it is automatically selected in advance and this screen is skipped

    one advisor.

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    6
    Rw step

    Enter the Family Name (Household) for a new client and click Continue.

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    Click
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    7
    Rw step
     The

    The System opens the

    Envestnet’s

    Envestnet Client screen.

    Image Removed    		2
    Image Added

    Creating a New Proposal

    1

    Login to the IDP (Identity Provider) first, which logs you into Docupace, and subsequently should have seamless SSO to Envestnet.

    https://www.preprod.docupaceinc.com/riatemplate_ui/sso/saml/default

    1. Enter username (or email)

    2. Enter the password

    3. Click Login.

    		Image Removed
    Rw ui steps macro
    Rw step

    Click Retrieve > Client in Docupace.

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    3
    Rw step

    Search for the client.

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    4
    Rw step

    Click Initiate Proposal.

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    5
    Rw step

    The system opens the Initiate a New Envestnet Proposal screen. Enter the Proposal Title and Amount. Then click

    Create Proposal

    CREATE PROPOSAL.

    Note: If the client for this proposal

    is

    does not

    found

    exists in Envestnet, then a new client creation scenario is initiated first.

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    …

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    Select Send Proposal Info from the Actions menu
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    6
    Rw step

    The System creates a new proposal for this client and opens the

    Risk Assessment

    Proposal Overview screen.

    Fill out all required fields and click Save + Next on all defined screens.Image Removed

    		7

    Notes: Depending on the company, these fields can be different. Some sample screens are displayed on the right.

    		8

    In the Paperwork screen click Generate (to create the documentation).

    		9

    Click Continue to fill out the proposal information.

    Image Added

    Note: The fields displayed on each screen can vary by organization, so your view may differ from the images in this guide.

    Rw step

    Fill out the forms as you are taken step by step through these screens: Risk & Objective, Account Strategy, Preview (optional), Account Setup (optional), Fees.Select “I agree to the fee schedules shown above.” option and click Continue in the Feesscreen.

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    Rw step

    On the Summary screen click Generate to create the documentation.

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    Rw step

    Under NEXT STEPS click Send to send this proposal to Docupace.

    Image RemovedIn Docupace the Work Item is created

    In Docupace, create an account for this proposal.

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    		10
    Rw step

    As the proposal documents are sent to Docupace, you may be asked to match the proposal owner from Envestnet to a corresponding client in Docupace. Click Complete at the top of the table.

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    Rw step

    Docupace creates the Work Item with proposal documents and the process continues as part of the standard

    Workflow. The only difference is: that when the account is created

    workflow. Once your organization finishes creating the account, Docupace sends the Account Number and the signed Statement of Investment Selection (SIS) document back to Envestnet.

    Image Added

    Creating a Proposal for Several Owners

    When creating a proposal, you can create an additional owner.

    Rw ui steps macro
    Rw step

    Click Add Owners and select Add Family Member.

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    Rw step

    Fill out the fields in the Family Member screen.

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    Rw step

    Select the Joint Owner for the Variable Annuities program (see the example to the right).

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    Rw step

    When a new client is created in Envestnet, they are not present in Docupace. When sending a proposal to Docupace, it recognizes that the client is new to the system. Click on this client.

    Image Added
    Rw step

    Click New Client to add this client to Docupace.

    Image Added
    Rw step

    In the New Client Details screen, fill out the missing fields (TIN/SSN, Date of Birth, etc.) and click Save.

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    Rw step

    Click Complete when a new client is linked to the existing client folder.

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    Rw step

    Docupace creates a Work Item with proposal documents and links it to the Client Folder of each owner.

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    Rw step

    Click eSign. Docupace creates a draft eSign transaction.

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    Rw step

    Fill out the missing fields for the primary (1) and secondary recipients. Next, click eSign (2).

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    Both owners receive the DocuSign envelopes.

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    Rw step

    Open the email and click Review Documents.

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    Rw step

    The envelope contains in one place the documents for both owners.

    Note: Docusign displays identical documents once for both owners.

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    Rw step

    Both owners must sign the documents. Click Finish when done.

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    Audience: Financial Professionals, End-users of Docupace and Envestnet

    Info

    Functionality: The Envestnet integration combines the power of the Envestnet money management platform with the versatility of the Docupace account opening and customer reception experience. This results in a fully automated, fully integrated new account creation and monitoring solution that meets all FINRA and SEC requirements.

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