Click Retrieve > Client.
Three cases are available:
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We have a client in Docupace and the same client in Envestnet.
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Introduction: This document describes how to use the Docupace-Envestnet integration. |
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Initial Configuration Steps
Prior to using the Envestnet integration, your company Systems Administrator must configure your IDP (Identity Provider) settings and the Docupace system settings. This will allow for a smooth single sign-on (SSO) between the two systems.
To log in to the IDP (Identity Provider):
Enter your username (or email).
Enter your password.
Click SIGN IN.
This logs you into Docupace, and subsequently should have seamless SSO to Envestnet.
Client Sync between Docupace and Envestnet
You may need to synchronize client information between the two systems, because for existing clients there are three possible scenarios:
The client has a Client Folder in Docupace, and the same client exists in Envestnet.
The client has a Client Folder in Docupace, but not in Envestnet
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Opening the existing Envestnet client
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Search for the client and click on the |
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Click Open Client in Envestnet |
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To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.
Log in to Envestnet:
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The System opens the Envestnet’s Client screen
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If the Client is found, the System opens the Envestnet Client screen for the Household. You can see all members currently assigned to this Household. 
Click the Proposals tab to see the proposals for all members of this |
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Opening a new Envestnet client
To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.
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Client Exists in Docupace but not in Envestnet
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Click Retrieve > Client in Docupace. |
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client.  |
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. If the system does not find a matching client in Envestnet, it will start a wizard to create a new Envestnet client. 
Conditional: If you have access to more than one Envestnet Advisor, then the system will display the Select Advisor screen. Select the Advisor from the list |
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Enter the Family Name (Household) for a new client and click Continue.  |
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Creating a New Proposal
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Click Retrieve > Client in Docupace. |
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Search for the client. |
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Open Client’s proposal in Envestnet
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Click Initiate Proposal. 
The system opens the Initiate a New Envestnet Proposal screen. Enter the Proposal Title and Amount |
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. Then click CREATE PROPOSAL. Note: If the client for this proposal does not exists in Envestnet, then a new client creation scenario is initiated first. 
The System creates a new proposal for this client and opens the |
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Fill out all required fields and click Save + Next on all defined screens
Note: Depending on the company, these fields can be different.
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In the Paperwork screen click Generate (to create the documentation)
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Proposal Overview screen. Click Continue to fill out the proposal information.  Note: The fields displayed on each screen can vary by organization, so your view may differ from the images in this guide.
Fill out the forms as you are taken step by step through these screens: Risk & Objective, Account Strategy, Preview (optional), Account Setup (optional), Fees.Select “I agree to the fee schedules shown above.” option and click Continue in the Feesscreen. 
On the Summary screen click Generate to create the documentation. 
Under NEXT STEPS click Send to send this proposal to Docupace |
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In Docupace, create an account for this proposal
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As the proposal documents are sent to Docupace, you may be asked to match the proposal owner from Envestnet to a corresponding client in Docupace. Click Complete at the top of the table. 
Docupace creates the Work Item with proposal documents and the process continues as part of the standard |
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13:00 {ERROR}
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Create a New Proposal (from Docupace to Envestnet)
Open client folder
Click Initiate Proposal
Enter Proposal Title and Amount
A) If the client is found, the system creates a new proposal in Envestnet for this client. The system SAML SSO into Envestnet and opens the Proposal screen.
B) If the client is not found, the system searches for the advisors in the Envestnet. If one advisor is found, the system searches for the client in Envestnet by primary owner). (If multiple advisors are found, the system displays Initiate Proposal Widget (Select Advisor page) and the user must select an advisor from the list, and then the system searches for the client in Envestnet by primary owner). Aa) If one client is found, the system creates a new proposal in Envestnet for this client. The system SAML SSO into Envestnet and opens the Proposal screen. Bb) If multiple clients are found, the system displays Initiate Proposal Widget (Select Client page) and the user must select a client from the list, and the system creates a new proposal in Envestnet for this client. The system SAML SSO into Envestnet and opens the Proposal screen. Cc) If a client is not found, the system displays Initiate Proposal Widget (Enter Family Name page) and the user must enter the Family Name. The system creates a new client in the Envestnet, then the system creates a new proposal in Envestnet for this client. The system SAML SSO into Envestnet and opens the Proposal screen
Launch into ENV Client (from Docupace to Envestnet)
Open client folder
Click Open Client in Envestnet
The system launches the Open Envestnet Client Widget (Please Wait page)
A) If the client is found, the system SAML SSO into Envestnet and opens the Client screen.
The following is the same as above.
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Creating a Proposal for Several Owners
When creating a proposal, you can create an additional owner.
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Click Add Owners and select Add Family Member. 
Fill out the fields in the Family Member screen. 
Select the Joint Owner for the Variable Annuities program (see the example to the right). 
When a new client is created in Envestnet, they are not present in Docupace. When sending a proposal to Docupace, it recognizes that the client is new to the system. Click on this client. 
Click New Client to add this client to Docupace. 
In the New Client Details screen, fill out the missing fields (TIN/SSN, Date of Birth, etc.) and click Save. 
Click Complete when a new client is linked to the existing client folder. 
Docupace creates a Work Item with proposal documents and links it to the Client Folder of each owner. 
Click eSign. Docupace creates a draft eSign transaction. 
Fill out the missing fields for the primary (1) and secondary recipients. Next, click eSign (2). %23.png?version=2&modificationDate=1655129859076&cacheVersion=1&api=v2&width=824)
Both owners receive the DocuSign envelopes. 
Open the email and click Review Documents. 
The envelope contains in one place the documents for both owners. Note: Docusign displays identical documents once for both owners. 
Both owners must sign the documents. Click Finish when done.  |
Audience: Financial Professionals, End-users of Docupace and Envestnet
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Functionality: The Envestnet integration combines the power of the Envestnet money management platform with the versatility of the Docupace account opening and customer reception experience. This results in a fully automated, fully integrated new account creation and monitoring solution that meets all FINRA and SEC requirements. |
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