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Introduction: This document describes how to |
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How to
Three possible cases are available:
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We have a client in Docupace and the same client in Envestnet.
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use the Docupace-Envestnet integration. |
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Initial Configuration Steps
Prior to using the Envestnet integration, your company Systems Administrator must configure your IDP (Identity Provider) settings and the Docupace system settings. This will allow for a smooth single sign-on (SSO) between the two systems.
To log in to the IDP (Identity Provider):
Enter your username (or email).
Enter your password.
Click SIGN IN.
This logs you into Docupace, and subsequently should have seamless SSO to Envestnet.
Client Sync between Docupace and Envestnet
You may need to synchronize client information between the two systems, because for existing clients there are three possible scenarios:
The client has a Client Folder in Docupace, and the same client exists in Envestnet.
The client has a Client Folder in Docupace, but not in Envestnet
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Opening the existing Envestnet client
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Click Retrieve > Client in Docupace.
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Search for the client.
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Click Open Client in Envestnet.
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To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.
Log in to Envestnet:
Enter username (or email)
Enter the password
Click Login.
Note: This is a temporary solution until a fully automated solution is provided.
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Note: The only information from the Client Folder that is shared and synchronized between the two systems is Client’s full name. Other client-specific data, such as TIN/SSN, Address, e-mail, Phone Numbers etc. are kept separately in each system. |
Envestnet Proposal Tasks
Using the Envestnet integration, a Financial Professional can perform a number of tasks:
View client's existing information and current proposals in Envestnet
Create a new Envestnet proposal for one owner
Create a new Envestnet proposal for several owners
Create a new Envestnet proposal that includes several investments (for one or several owners)
Process each investment as a Docupace Work Item, including a combined eSign procedure for multiple Work Items
Open account for each investment and synchronize the new account numbers to Envestnet
Opening Envestnet Information for an Existing Docupace Client
If there is a Client already created in Docupace, you can check their existing Envestnet proposals as follows:
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Click Retrieve > Client in Docupace.
Search for the client and click on the client entry. 
Click Open Client in Envestnet. 
If the Client is found, the System opens the |
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Opening a new Envestnet client
To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.
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Client Exists in Docupace but not in Envestnet
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Click Retrieve > Client in Docupace. |
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To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.
Log in to Envestnet:
Enter username (or email)
Enter the password
Click Login.
Note: This is a temporary solution until a fully automated solution is provided.
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If the system does not find a matching client in Envestnet, it will start a wizard to create a new Envestnet client. 
Conditional: If you have access to more than one Envestnet Advisor, then the system will display the Select Advisor screen. Select the Advisor from the list.
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Creating a New Proposal
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To connect to the Envestnet, we use IDP (Identity Provider). When logging in the first time, you must enter the credentials, because there isn’t created the SSO between the Docupace and Envestnet. The session is created and the client view is opened.
Log in to Envestnet:
Enter username (or email)
Enter the password
Click Login.
Note: This is a temporary solution until a fully automated solution is provided.
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Then click CREATE PROPOSAL. Note: If the client for this proposal does not exists in Envestnet, then a new client creation scenario is initiated first. 
The System creates a new proposal for this client and opens the |
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Fill out all required fields and click Save + Next on all defined screens.
Notes: Depending on the company, these fields can be different. Some sample screens are displayed on the right.
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In the Paperwork screen click Generate (to create the documentation).
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Click Continue to fill out the proposal information.  Note: The fields displayed on each screen can vary by organization, so your view may differ from the images in this guide.
Fill out the forms as you are taken step by step through these screens: Risk & Objective, Account Strategy, Preview (optional), Account Setup (optional), Fees.Select “I agree to the fee schedules shown above.” option and click Continue in the Feesscreen. 
On the Summary screen click Generate to create the documentation. 
Under NEXT STEPS click Send to send this proposal to Docupace. |
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In Docupace, create an account for this proposal.
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As the proposal documents are sent to Docupace, you may be asked to match the proposal owner from Envestnet to a corresponding client in Docupace. Click Complete at the top of the table. 
Docupace creates the Work Item with proposal documents and the process continues as part of the standard |
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workflow. Once your organization finishes creating the account, Docupace sends the Account Number and the signed Statement of Investment Selection (SIS) document back to Envestnet.  |
Creating a Proposal for Several Owners
When creating a proposal, you can create an additional owner.
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Click Add Owners and select Add Family Member. 
Fill out the fields in the Family Member screen. 
Select the Joint Owner for the Variable Annuities program (see the example to the right). 
When a new client is created in Envestnet, they are not present in Docupace. When sending a proposal to Docupace, it recognizes that the client is new to the system. Click on this client. 
Click New Client to add this client to Docupace. 
In the New Client Details screen, fill out the missing fields (TIN/SSN, Date of Birth, etc.) and click Save. 
Click Complete when a new client is linked to the existing client folder. 
Docupace creates a Work Item with proposal documents and links it to the Client Folder of each owner. 
Click eSign. Docupace creates a draft eSign transaction. 
Fill out the missing fields for the primary (1) and secondary recipients. Next, click eSign (2). %23.png?version=2&modificationDate=1655129859076&cacheVersion=1&api=v2&width=824)
Both owners receive the DocuSign envelopes. 
Open the email and click Review Documents. 
The envelope contains in one place the documents for both owners. Note: Docusign displays identical documents once for both owners. 
Both owners must sign the documents. Click Finish when done.  |
Audience: Financial Professionals, End-users of Docupace and Envestnet
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Functionality: |
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