There are several subtabs in the Setup tab:

• Alert Status Flags

• Alert Types

• Employees

• Alert Values

• Alert Schedulers

Alert Status Flags

1. To add a new alert status flag, enter:

• Status Flag Name

• Description

• Flag Value.

2. Click ADD to add the new alert status flag.

3. Click SAVE to save the flag for reuse.

Alert Types

The Alert Types subtab displays a list of all defined alert types. It contains:

• Alert Type Name

• Alert Type Description

• Alert Type Code

• Alert Risk Value

• Suppression Days

Alert Type Details

Double-click the alert type to open the Alert Type Detail window.

Select the required alert type to see the assigned lookup tables and employee assignment rule setup. Double-click the lookup table to open the Edit Lookup Table Assignment window. Click the Employee Assignment Rule Setup tab to assign the rule.

Make changes in the Alert Type Detail window and click SAVE.

Edit Lookup Table Assignment

Modify dates in the Edit Lookup Table Assignment window or click DETAILS to modify lookup values.

Click SAVE when finished.

Click DETAIL to display the complete lookup table for the selected alert type. Each line is a separate alert with the Missing Suitability Profile type. Double-click the row you are interested in (Missing Suitability - Birth Date Unsolicited in the example).

In the Lookup Table Row Detail window (Figure), verify the flags (Birth Date = Yes (1), and Solicited = No (2)). If these details overestimate the risk, you can decrease the risk value by adjusting it. If this alert flag is 10 for Missing Suitability, you can adjust it to -8. Then it will flag as a risk value=2.

Then click SAVE (3).

Employee Assignment Rule Setup

In the Employee Assignment Rule Setup tab, select the Employee Assignment Rule from the list.

Click SAVE when finished.

Adjustment Factor

The system uses various alert types. Each type must be evaluated with the Risk Value (1). By default, each alert has its risk value based on its type.

Select Alert Type (2) (Missing Suitability Profile in the example) and double-click the corresponding Assigned Lookup Table (3).

Examples of Alert Types Tasks

Rule Building

The Rule Building tab allows you to create individual alert types.

1. Navigate to Compliance > Alert Monitor.

2. Click on the Setup > Alert Types tabs.

3. Click on the relevant alert type. In this example, we chose Age Exception.

4. At the bottom, you will see this alert type below the Assigned Lookup Tables tab.

1. Double-click on the Alert Lookup – Age Rules table row.

2. If necessary, change the start and end dates and click the Detail button in the Edit Lookup Table Assignment window. This opens the Age Alert table.

The table contains all the rules set up for the flag. Consider which rules you should add, delete, change, insert, or renumber.

• To add a new rule, click Add. It adds a new parameter at the end of the table.

• To delete a rule, click Delete.

• To change the rule, click Edit (or double-click the line).

• To insert a rule, click Insert. This function is mainly used for grouping several alerts and setting their group IDs. It allows for evaluating these alert rules one by one in ascending or descending order. For example, for large trades, it is useful to verify the rules for different ranges (trade amounts) ($25000, $50000, and $75000).

• To renumber a rule, click Renumber.

Select the parameters for your alert, based on the needs of your rule.

Risk Values

The Risk Values tab sets the risk value of your alert.

1. Navigate to Compliance > Alert Monitor.

2. Click on the Setup > Alert Type tabs.

3. Double-click Alert Type.

Suppression Days

The Suppression Days tab allows you to set the suppression days for an alert. This is applicable only to the five Account Alerts in the system (Account Concentration, Account Dates, Account Exception, Account Turnover, and Account Value Change).

1. Navigate to Compliance > Alert Monitor.

2. Click on the Setup > Alert Type tabs.

3. Double-click Alert Type.

Employees

In the Employees subtab, you can:

• Search employee records

• Add new employees

• Delete/modify existing employees

• View historical employee data

Alert Values

The Alert Values tab allows you to create names for your alerts.

Click the Setup (1)> Alert Values (2) tabs.

• Enter the Value name, Code, Description, and/or Severity (3), then click FILTER (4) to display only the filtered records.

• Double-click the record (or select the record and click DETAIL) to display or edit record details. Edit details in the Alert Value Detail window and click SAVE.

• Click ADD to create a new record. Add details in the Alert Value Detail window and click SAVE.

• Select the record and click DELETE to delete the record.

• Click EXPORT to export the report to CSV or XLS format (Figure 3).

• Click IMPORT to import the CSV file into the report (Figure 4).

• Click Column Selector (5) to configure the report options.

Column Selector

• Define page size (default value 20, maximum 200).

• Select a column and click the up or down arrow to move this column up or down in the list.

• Check the Fixed Column Size checkbox to freeze the column width.

• Click Column Resizing and adjust the width of each column (Figure 6). Click Save to save the settings.

• Click the checkbox in the Include in the Report column to display this column in the report.

• Click the checkbox in the Total column to calculate the total value in this column.

• Click the checkbox in the Sort By column to enable the sorting of the records by the selected column.

• Click Save when finished.

Alert Value Detail

• Name: summary of the alert, alert flag.

• Description - short description or some details of the alert.

• Code: recommended: abbreviated name or alert symbol.

• Severity: defines how critical an alert is. Select from the dropdown: Critical Error, Error, or Warning.

• Adjustment Factor

Click SAVE when finished.