Launching Skills Domain
To perform skill-based filtering, launch the Skills domain:
Adding Skills for Work Item
Skill-based filtering aims to assign the appropriate Work Items (WIs) to the appropriate users with the proper skills. Thus, users can accomplish all the assigned WIs regarding the service-level agreement (SLA).
To add new skills:
You also can:
Export search results to Excel. For more information, view Exporting Search Results.
Customize a view of reports, view Docupace Report Builder.
Saving results onto computer