Overview
Account Monitor is a commonly used tool that allows users to search for accounts and display detailed account information. Accounts track assets, and when the balances are summed, they inform users of the total assets under management for the requested monitoring scope. End users are producers who wish to view the accounts they manage, as well as Back Office users in compliance and administration who need to see the accounts managed by the financial organization. Account information, including the account owners, representatives covering the account, positions within the account, and other descriptive details, can be maintained in the account detail window.
Each account has a set of properties that are defined when creating a new account and stored in the database. You can view this type of information by opening the Account Monitor. This monitor has three tabs. Reviewing the sections below, you can learn more about using each of those tabs. To access the Account Monitor, click Reporting (1) > Account Monitor (2).
Account Monitor has three tabs described below:
Account Search
Setup
Merger Tool
Account Search
The Account Search tab allows you to search client accounts. The Account Search screen is divided into two parts.
Filter Parameters (1)
Results (2)
Filter Parameters
The Filter Parameters section has predefined parameters on the left side and 10 action buttons on the right side.
Name | Description |
|---|---|
FILTER | Displays the results based on your filter parameters. Note: The Filter button is the same as the OK button. |
CLEAR | Clears everything that you have selected in the filter. |
SHOW FILTERS | It shows all of the preset filters that you've created. |
UPDATE FILTER | Updates the filter you just modified. |
SAVE FILTER | Saves the filter you just created. |
MAIL MERGE | Welcome letters or notifications about changes, like address updates, are created. |
ADD NOTES | Adds notes to the account. |
ANALYZE | Analyzes the account. |
DETAIL | Opens the window with details of the account. Note: Double-click does the same. |
DELETE | Deletes the selected account. Warning: The account can be deleted from the system only if there are not records that are tied to this account. Those records must be deleted first. Note: If there is a continuous import coming from the other sources, then even if the account is deleted, this data continues to enter the system. |
Results
The Results section shows the filtered results formatted as the table.
Specify the number of records to display on every page and click Enter.
Click the Next and Previous arrows to navigate between the results pages.
Click the TOTAL COUNT to get the total number of the records.
Click COLUMN SELECTOR to select or deselect columns to be displayed. (The selection is user ID based. Each user has to select or deselect the columns to be displayed.)
Double-click on the record to display the account details of the selected record.
Common Tasks
Account Monitor:
Allows users to search for accounts and view their details
Allows users to manage (create, modify, delete) accounts
Shows account balances
Monitors the total assets under management
Add New Account Properties
Use the steps below to add properties for a new account:
Update Existing Account Properties
Use the steps below to change properties for an existing account:
Extract Account Balances
Use the steps below to extract balances for Account, House, and Undefined Rep accounts.
Note: House accounts are tied to the Brokerage firm.
Add Owner Name to Existing Account
Follow these steps to add an Owner name to an existing Account record:
Setup
The Setup tab allows you to set various account parameters. Each subtab on this screen relates to a specific parameter type and has an ADD and a SAVE button. Clicking ADD opens an empty form, which allows you to add a new parameter in that tab. Enter the name, description, and code for the new one. Clicking SAVE saves the new parameter and adds it to the list.
Information: Code values can be entered in two ways. If the data import contains the code, it can be used here, but if not, you can assign it yourself. Each code can be used multiple times, but not in the same category.
The following subtabs also have DELETE and CANCEL buttons. Selecting a record from the list and clicking DELETE allows you to delete it. Double-clicking on the record from the list opens it and allows editing. Clicking CANCEL resets any recent editing of the opened record.
Account Subtype
Account Properties
Account Agency Type
Attributes
Account Data Type
Certain data could apply to the particular account. A list represents all possible data types with the parameters associated with the different accounts.
Account Value Type
The account value type list represents all the possible values that can be used on an account.
Account Event Type
The account event type list represents all the possible event types that can be used on an account.
Payment Frequency
The payment frequency list shows possible payment intervals.
Guarantee Rate Type
Guarantee rate types are used for insurance needs. For example, if you buy life insurance, you can pay monthly, quarterly, or annually.
Employee Role
The employee role list shows the Rep's roles within the account.
Account Subtype
The Account Subtype list displays the account's subdivisions (brokerage, annuity, insurance, trust account).
Account Properties
The Account Properties are the status flags that can be flipped on an account (yes/no parameter). The client can set these up and create as many as they want.
Example: If the client want to know which accounts are manage money accounts, we can set the flag for the manage money accounts to “Yes”, and then the client can filter by manage money accounts to see just these accounts.
Status
The relevant account statuses for the Reps are the Account properties and Attributes.
Account Agency Type
The order key is used to prioritize the types with the highest priorities (or most commonly used) first in the list to avoid searching through a long list of types.
The reference code is necessary to identify the file which is coming in. It has a reference code. Based on this reference code, the system displays the value in jCore.
Attributes
You can specify the data type (boolean, integer, text, date, etc.) of the attribute from the Display Component dropdown.
Warning: Be careful with selecting the correct data type. The wrong type can lead to unpredictable results.
Merger Tool
The Merger Tool tab provides access to the merging functionality. It can be used in the following cases:
If two Accounts are found in the system, they are essentially the same (duplicated), only with one or more different parameters.
If for some reason it is necessary to merge two or more Accounts
Therefore, three tabs are available:
Duplicate Merger
Account Merger
Account Merger by Reporting Company
Duplicate Merger
There can be duplicates in the system. Duplicates can be different. For example, two people might have the same account name and type but still be valid entries because they have different details. Common cases include a father and son or different people with the same name, like John Smith (1955-2003) and John Smith (1958-2020). The Duplicate Merger is a tool that manages these duplicates. You may want to see how many duplicate counts are in the system. The Merger will display all the duplicate accounts on the left-hand side.
Account Merger
Account Merger by Company
Different files contain specific carriers, which may lead to duplicate accounts. To identify these duplicates, utilize the Merger tool, which functions similarly to the Account Merger by detecting duplicates based on the carrier.
You can select multiple Reporting Companies and merge them together.
Audience: Managers, Producers, End users, Back Office
Functionality: Account Monitor displays detailed information about accounts (owners, assets, balances).
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