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To remove an item, perform the following steps:
1 | Open your work item from the respective queue within the My Tasks > ePACS dashboard space. | |
2 | The work item is split into two panes. The right pane displays the documents. The left pane contains links to the different client documents that can be opened and viewed on the right. | |
3 | In order to remove a work item, you are required to provide a reason. | Adding a Reason CodeView Part 2: Adding a Reason Code to learn more about this topic. |
4 | Upon clicking Select, the previous form opens again. The Reject Reason Codes section is populated with the selected reasons. Click Save and Close to go back to your Work Item panes. | |
5 | To remove this work item, click on the Reject button on the top portion of the left pane. Important NoteYou must enter a reason code before you can "reject" a work item. If you do not, the following error message appears. | |
6 | When you remove all the items from the queues, the following message appears in your dashboard: |