Docupace Features

Docupace Features

Chexsystems

A check verification service and consumer credit reporting agency that integrates with Docupace.

CIP

Stands for Customer Identification Program. It relates to the Chexsystems integration.

Federal regulations require financial institutions to verify the identity of each client according to the Customer Identification Program (CIP).

Concierge App

A app with a custom interface for sending documentation into the workflow.

Connect

The newer user interface used by the Docupace Platform, compared to the old Core user interface.

Core

The base functionality of the Docupace Platform without the newer Connect user interface layer.

CRM

Stands for Customer Relationship Management. Docupace has several CRM integration partners.

Dashboard

Typically the homepage of Docupace. Allows users to interact with active work items assigned to them or in a pool they have access.

Direct File Uploader

A wizard that allows you to upload files into the system. The documents can be uploaded in PDF or JPG format.

Docupace Start (DS)

A tool for building data input screens that change based on user choices. This results in a wizard with interactive step-by-step prompts. The Wizard can result in a completed PDF form or other kind of record.

Docuscan

Allows users to scan documents into the systems.

DocuSign

An integration partner for eSignature. DocuSign offers a way to sign electronically on different devices.

e-Delivery

Allows users to deliver forms and disclosures to clients and prospects electronically.

Mailroom

A queue that holds unassigned work items and unindexed documents. A user must index such documents before they can enter the workflow. Files are indexed by adding missing information, such as client or an associated work item.

Monitor

Displays work items assigned to the user. It is a panel found on the Dashboard that groups work items by Queue (or Task).

My Tasks

A Dashboard panel that displays work Items assigned to the user. It groups work items by Queue (or Task).

OFAC

Stands for the Office of Foreign Assets Control. It relates to the Chexsystems integration.

Federal regulations require financial institutions to check each client against the Office of Foreign Assets Control (OFAC) Watch Lists.

Quick Start

A page that allows a user to access and manage Client’s data in the Docupace system, for example:

  • View Work Item Status

QUIK!

A integration partner that maps forms for use in the Docupace system.

Redtail

A CRM integration with Docupace.

Report Builder

An app that allows a user to compile a list of information on a specific topic from multiple records.

Retrieve

A place to search for and retrieve records from the system. Records include clients, work items, and documents, etc.

RIA Productivity Suite

A Docupace solution tailored to registered investment advisors (RIAs). It is a customized version of the Docupace Platform.

Salesforce

Salesforce.com is a customer relationship management platform that gives all company departments (marketing, sales, commerce, and service) a single, shared view of every customer. Once Salesforce is integrated with Docupace, company employees are able to see from within the Salesforce interface those documents and work items, that are being processed in the Docupace system, as well as open Docupace to create new client records and client accounts for ongoing business.

SIGNiX

Integration partner for eSign

Smartoffice

A CRM integration with Docupace.

SMB

Stands for Small Business. It is a multi-tenant Docupace site.

Starting Point

A wizard that walks a user through creating work items for new accounts or account maintenance.

TRACKR App, TrackerBI

Docupace apps for tracking interactions with clients and for sending disclosures to those clients. TrackerBI sends Reg BI forms, while the TRACKER App, in addition, supports Form CRS and Form ADV disclosures.

Wealthbox

A CRM integration with Docupace.

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