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After installing the Docupace Integration package on the Salesforce site and configuring all necessary settings, you need to add Docupace menu items (buttons) and apps (related lists) to the layouts of Salesforce objects. This example shows how to add Docupace menu items (Docupace Dashboard, Docupace Client Folder, and Docupace Starting Point) and apps (Docupace Documents and Docupace Work Items) to the layout of the Account page in the Salesforce Lightning UI and customize them. To do that, the steps are:

Step 1: Add Mobile & Lightning Actions to Account Page Layout

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In Salesforce Lightning, open the Setup section.

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Open the Object Manager (in the top toolbar). A list of all objects is displayed. Scroll down or use Quick Find to find the Account object.

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Click on the Account object name to open.

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Open Page Layouts section. A list of layouts for that object is shown.

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Click on the layout you need to modify. A page with all layout elements is shown.

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In the list of elements, open Mobile & Lightning Actions.

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In the page layout, scroll down to the Salesforce Mobile & Lightning Experience Actions section.

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Drag and drop Docupace menu items (Docupace Dashboard, Docupace Client Folder, and Docupace Starting Point) from the list of elements to this section. Place them after the Printable View action or at the very end of the section.

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Step 2: Add Apps to Related Lists Section of Account Page Layout

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In the list of elements, click Related Lists.

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Drag and drop Docupace apps (Docupace Work Items and Docupace Documents) from the list of elements to the page layout.

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When all two items have been moved to the page layout, click Quick Save in the Account Layout toolbar.

Note: If a confirmation pop-up appears, click Yes.

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Step 3: Customize the Docupace Work Items App

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Click on the Properties icon for the Docupace Work Items app.

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Move the following fields to the Selected Fields side by clicking Add.

  • Request Type

  • Task Name

  • WorkItem Detail

Note: See the full list of available columns below.

Tip

Tip: Select the column name and click Up or Down, to arrange the desired order.

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Then expand the Buttons section of the dialog and deselect the New button, as it is not useful to Salesforce users. Then click OK to confirm new properties. Click Quick Save in the Account Layout toolbar.

Step 4: Customize the Docupace Documents App

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Click on the Properties icon for the Docupace Documents app.

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Move the following fields to the Selected Fields side by clicking Add.

  • Document Name

  • Display Document

  • Display Barcode

Note: See the full list of available columns below.

Tip

Tip: Select the column name and click Up or Down, to arrange the desired order.

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Then expand the Buttons section of the dialog and deselect the New button, as it is not useful to Salesforce users. Then click OK to confirm new properties. Click Quick Save in the Account Layout toolbar.

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Step 5: Add a Visualforce Page Element for Account Page Layout

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In the list of elements, click Visualforce Pages.

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Drag and drop DocupaceFetchAccountDocuments app from the list of elements to the Account page layout.

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Click on the properties for this element. Change Height to 0 pixels. Click OK in the pop-up window.

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Then click Save in the Account Layout toolbar to keep the changes and exit the page layout. If a confirmation pop-up appears, click Yes.

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To check the result, open any account in Salesforce and refresh the page (F5). Docupace items appear under the drop-down menu. Lists of Docupace documents and work items appear in the Related tab.

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Congratulations! The integration steps are complete. You may now use Salesforce and access Docupace entries for your Accounts.

Available App Columns for Docupace Work Items and Documents

Docupace Work Item Columns

  1. Barcode (link)

  2. Client ID

  3. Client Sub Folder Detail (link)

  4. Contact

  5. Created By

  6. Created By Alias

  7. Created Date

  8. Documents List (link)

  9. Event Type

  10. Last Activity Date

  11. Last Modified By

  12. Last Modified By Alias

  13. Last Modified Date

  14. Last Note

  15. Opportunity ID

  16. Other Description

  17. Owner Alias

  18. Owner First Name

  19. Owner Last Name

  20. Product Description

  21. Product Type

  22. Received Connection Name

  23. Rep First Name

  24. Rep Last Name

  25. Request Number

  26. Request Status

  27. Request Type

  28. Sent Connection Name

  29. Subfolder Status

  30. Task Name

  31. Work Item #

  32. Work Item Detail (link)

Document Columns

  1. Contact

  2. Create Date

  3. Created By

  4. Created By Alias

  5. Created Date

  6. Display Barcode (link)

  7. Display Document (link)

  8. Display Index (link)

  9. Document Id

  10. Document Name

  11. Document Type

  12. First Name

  13. Last Modified By

  14. Last Modified By Alias

  15. Last Modified Date

  16. Last Name

  17. Owner Alias

  18. Owner First Name

  19. Owner Last Name

  20. Pages

  21. Product Type

  22. Received Connection Name

  23. Record ID

  24. Registration Type

  25. Sent Connection Name

  26. Subfolder Type

  27. Vendor/Custodian