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titleVersion History

Date

Change

September 2022

Initial Version

October 2024

Additional columns for seeing team split percentages.

March 2025

Described creating teams and setting up commission splits.

Overview

The Team Monitor allows you to view and manage teams. To open it, click on Commissions (1) > Team Monitor (2).

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Managing Teams

You can complete the following tasks within Team Monitor.:

  • Filter and Review review existing teams

  • Create/Remove/Terminate teams

  • Add/Remove employees from teams

  • Set the team lead

  • Adjust the commissions split rate between individuals on teamsa team

  • Assign a team rep code

  • Add teams to commission plans

Click FILTER to see the full list of teams.

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Buttons

There are four buttons located at the top of the Team Monitor window.

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  •  To generate see a list of your existing teams, click the Filter (A) button. You may enter search terms to narrow your results.

Note: You can see additional information by adding the Team Member and Split % columns using the Column Selector.The system will display each team member as their own row.

  •  To view the details about a specific team, click the Details (B) button. The system opens the Team Detail window.
Tip

Tip: Alternatively, you can double-click on a team in your results list to view its details.

  •  Click the Add Team (C) button to create a new team. The system will open a blank Team Detail Windowwindow.
  •  To remove a team, click the Remove Team (D) button.

Note: You may remove a team only if the team has no associated transactions. Otherwise, you must Teminate a team. Right-click on the team and selsect Terminate from the pop-up menu or enter an end date in the Team Details window to terminate that team.

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Team Details

Here you can enter the following information:

  • Start/End Date

  • Name

  • Type

  • Description

  • Group Code (Primary and Alternate)

.

Creating a New Team

To create a new Team entry and set up the Split Percentages, follow these steps:

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In the Team Monitor window, click ADD TEAM. The system opens an empty Team Details window.

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Enter the basic Team details:

  • Name -  a descriptive name, usually, the last names of the employees on the team

  • Start Date - the date when the team becomes active

  • End Date -  end date is optional, specify only if the team is terminated

  • Type - the value is always Team

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Select the appropriate Draw from the dropdown. Draws are advances on commissions and can be forgivable or unforgivable.

Tip

Tip: If the team is to receive a draw, you can define the Draw Type and the Amount in the Setup tab of the Commissions Console.

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Enter the extended Description for a team by double-clicking on the field.

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Assign a Rep ID to the team in the Group Code table:

  1. Select the code type - Primary (required) or Alternate (optional)

  2. Double-click in the table and enter the Code, Source and Alias

Note: A team must have at least one Primary Group Code. A

group

team may have multiple Rep codes.

  • Employees - right-click in the tab to add an employee to the team

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Add members to the team and define their roles and commission splits. Right-click in the Employees table and select Add from the menu.

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Define each Team Member’s details and click OK:

  • Employee - select the team member from company employees

  • Role - assign a role to the team member (e.g. sales assistant, insurance specialist, financial planner)

  • Start Date - indicate when the member joined the team

  • Split % - define the percentage of commissions each member will receive.

Note

Note: When saving the team details, the system will issue a warning if the percentages do not add up to 100%. However, you can override this warning, if the underallocation or overallocation was intentional.

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Once you have added an employee, you can set designate them as either a Leader or Member in the Group Role column as well as Team Leader. Right-click on the employee in the and mark them as Primary in the pop-up menu.

Tip

Tip: You may also adjust the way the system splits commissions between team members by double-clicking in the table.

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(Optional) A payout table can be assigned to the team, which results in net splits. In such case a Payout Percentage is applied to the total amount of the commission that will be paid out to the team before it is split between team members.

Tip

Tip: Individual team members also have payout rates, which are typically different based on experience or seniority. These are found in the Employee Setup tab of the Commissions Console.

To assign a payout table, open the Lookup Tables tab, right-click in the table and select Add from the pop-up menu.

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Select the Lookup Table, specify a mandatory Start Date and an optional End Date, then click OK.

Tip

Tip: Lookup tables are managed in the Lookup Monitor.

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(Optional) Add adjustments to the team’s payouts:

  • adjustments are amounts added or subtracted from a team's pay after all other calculations

  • types of adjustments include chargebacks, fees (e.g., technology fees), and corrections

  • adjustments can be one-time or recurring

  • the team splits are applied to adjustments in the same way as to commissions

Tip

Tip: Adjustments can also be added via the Adjustment Monitor. A Commission Administrator typically handles this task.

To an adjustment, open the Adjustments tab, right-click in the table and select Add from the pop-up menu.

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Select the adjustment Type, enter the Value, specify Adjustment Dates (exact date for a one-time fee, or a date range for a regular fee) and an optional Description, then click OK.

Tip

Tip: Deductions are negative values. Advances are positive values.

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Click SAVE. The new Team is added to the Team Monitor. Once the team is created, you must assign the new team to a commission plan for it to receive any payouts.

Adding a Team to a Commission Plan

In order to To manage compensation for a team, you must first add that team to a commission plan.

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Right-click on the team in the

results list.Select the

Team Monitor and select Assign to Commission Plan from the pop-up menu

item

.

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Select

a

the Commission Plan

.

  • Enter or select a Start Date.

  • Optional: Enter or select an End Date.

    • Click

    , specify a mandatory Start Date and an optional End Date, then click OK.

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    The system displays a confirmation message. Click OK to close this popup.

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    Once the system has finished processing the changes, you will receive a notification. This message explains if the system successfully assigned the teams. It will also identify how many teams it assigned.

    Audience: Commissions and Compliance Teams Rep Administrative Team, HR Team

    Info

    Functionality: Teams consist of multiple members, each with a specified percentage split of commissions. Trades are credited to a team using a Team Rep ID.

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