Launching
Skills Domainthe Get from Pool Assignments domain
To perform the skill-based Advanced Task Assignment filtering, launch to the Skills Get From Pool Assignments domain:
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Filtering skills for WI
Skill-based filtering aims to assign the appropriate WI to the right users with proper
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Adding New Get From Pool Assignment Record for a Work Item (WI)
Advanced task assignment aims to assign work items to users who have the appropriate skills. Thus, users can accomplish all the assigned WI WIs regarding a the service-level agreement (SLA).
To add new skills:
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In case the appropriate skills are absent, you can add new ones:
Under the Skills pane, click New Skills.
Provide the preferred information for them.
To save changes, click Save.
To save skill results onto your computer:
Click Export > Current Fields or All Fields > Save on your computer. The Excel file is now saved on your computer.
To customize the skills report:
Under the Skills pane, click Customize View.
To customize the skills report, move labels due to your preferences.
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Tip: You can also view and copy Core API and Connect API to customize the page layout. |
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You can also:
Export search results to Excel. For more information, view Exporting Search Results.
Customize a view of reports. For more information, view Docupace Report Builder.
Saving results onto a computer