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Launching

Skills Domain

the Get from Pool Assignments domain

To perform skill-based Advanced Task Assignment filtering, launch to the Skills Get From Pool Assignments domain:

Rw ui steps macro
Rw step

Go to Docupace > Administration (1) > List Domains (2).

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Launching Skills domain

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To find the Skills domain, in Domains, enter Domain Id and/or Name, click Search (1), and then select the Skills domain (2).

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You can look for the preferred domain by filtering names with the following Get From Pool Assignments domain:

  1. Type “Get From Pool” into the Name search bar and press enter.

  2. Launch the Get from Pool Assignments (690) domain.

Tip

Tip: You can use the search bar on the Admin page to look for the preferred domain.

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Searching for the Get From Pool Assignments domain

Tip

Tip: If your search returns too many results, you can filter it by using one of the available search options: Contains, Is, Begins with,

and

Ends with.

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Search options

Adding

skills for

New Get From Pool Assignment Record for a Work Item

Skill-based filtering

(WI)

Advanced task assignment aims to assign the appropriate Work Items (WIs) to the right users with the proper work items to users who have the appropriate skills. Thus, users can accomplish all the assigned WIs regarding the service-level agreement (SLA).

To add new skills:

Rw ui steps macro

Under the Skills pane, click New Skills.

Navigate to Administration > List Domains > Get From Pool Assignments domain, and then click New Get From Pool Assignments.

Note: For more information about fields, view

https://docupace.atlassian.net/wiki/spaces/DOHTS/pages/659259409/Overview+of+Skill-Based+Filtering#Skills%3A-Domain-840.Image RemovedAdding new skills

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Adding a new Get From Pool Assignments

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In Details, provide the preferred information based on your firm requirements.
Some fields are mandatory, for example: Name, Workflow, and Skill Rarity.

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In Task Times, provide the preferred information :

  • In Description, enter a description for a new Get From Pool Assignment.

  • From Skill Rarity, select one of the following options: Unique, Rare, Uncommon, or Common.

  • In Task Due, Task Lead Time, and Task Due Expedited, provide the preferred time requirements based on SLA.

Info

Information: For more information, view

https://docupace.atlassian.net/wiki/spaces/DOHTS/pages/659259409/Overview+of+Skill-Based+Filtering#Skills%3A-Domain-840.Task timingImage Removed

Part 1: Overview of Advanced Task Assignment | Get From Pool Assignments: Domain 690.

Tip

Tip: Some fields are mandatory, for example: Name, Workflow, and Skill Rarity.

Note: Name of the skill must be unique.

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Providing details for Advanced Task Assignment

Rw step

In Request Type, To add a new type of request, select Add on the request:

  • Click Add, look for the preferred request type (1) or create a new one via Create New (2).

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Request Type pane.

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Adding request type

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Find the already existing request type by Name, Scan User, Request Category or by other options.

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Providing request type

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Provide the preferred information for a new request type in Details, Scan User, User Group, Required Client Doc Types, Default Send To, and then click Save.

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Providing details for request type

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In Issue State, add a state of the issue: click Add, and then look for the state of an issue (1) or create a new state (2).

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In Resident State, To add a state of the residence: click Add, and then identify a state of residence (1) or create a new state (2).

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, select Add on the State pane, and then add the preferred State.

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Adding a state

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Add the skill information in the following information about skills, namely:

  1. Source System

  2. Product Series Name

  3. Suitability Level

  4. Producer Business Type

  5. Application State

  6. Contract Status

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sections:

  1. Product Type

  2. Registration Type

  3. Vendor/Custodian

  4. Product Name

  5. Client Subfolder Type

  6. Subfolder Status

  7. Check Amount Maximum

  8. Litigation Hold

  9. With Money

  10. Region Code

  11. OSJ Code

  12. Branch

  13. BD

  14. Engagement Level

Once you add all the preferred appropriate information, in the upper-right corner, click select Save or Save and Close.

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To save skill results onto your computer:

  • Click Export > Current Fields or All Fields > Save on your computer. The Excel file is now saved on your computer.

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To customize the skills report:

  • Click Customize View and then move labels due to your preferences.

Tip

Tip: You can also view and copy Core API and Connect API if needed.

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Saving information for skills

You can also:

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Saving results onto a computer