Alert Monitor
To access the Alert Monitor, click the Compliance tab (1), then click on Alert Monitor (2). The Alert Monitor allows you to view and manage alerts in your system.
Alert Search
How to Evaluate Alerts
Note: The example below demonstrates how to evaluate Account Value Change alerts.
Setup
There are several subtabs in the Setup tab.
Alert Status Flags
To add a new alert status flag, enter:
status flag name
description
flag value.
Click ADD to add the new alert status flag.
Click SAVE to save the flag for reuse.
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Alert Types
The Alert Types subtab displays a list of all defined alert types. It contains:
Alert Type Name
Alert Type Description
Alert Type Code
Alert Risk Value
Suppression Days
Employees
In the Employees subtab you can:
Search records
Add new employees
Delete/modify existing employees
View historical employee data
Tip: See the Admin > Employee Manager guide for detailed information.
Alert Schedule Setup
Select the Schedule type:
Manually
Daily
Weekly (enter the week) (W)
Monthly (enter the day of the month) (M)
Select the time (hour) when to display the alert.
Click Alert Source Parameters to configure the alert (see the details in the next screens).
Click SAVE when finished.
Alert Values
The Alert Values tab allows you to create names for your alerts.
Click the Setup (1)> Alert Values (2) tabs.
Enter the Value name, Code, Description, and/or Severity (3), then click FILTER (4) to display only the filtered records.
Double-click the record (or select the record and click DETAIL) to display or edit record details. Edit details in the Alert Value Detail window and click SAVE.
Click ADD to create a new record. Add details in the Alert Value Detail window and click SAVE.
Select the record and click DELETE to delete the record.
Click EXPORT to export the report in the CSV or XLS format (Figure 3).
Click IMPORT to import the CSV file into the report (Figure 4).
Warning: Selected file should have columns in the same order as in the report.
Click Column Selector (5) to configure the report options.
Report options:
Define page size (default value 20, maximum 200).
Select a column and click the up or down arrow to move this column up or down in the list.
Check the Fixed Column Size checkbox to freeze the column width.
Click Column Resizing and adjust the width of each column (Figure 6). Click Save to save the settings.
Double-click the checkbox in the Include in the Report column to display this column in the report.
Double-click the checkbox in the Total column to calculate the total value in this column.
Double-click the checkbox in the Sort By column to enable the sorting of the records by the selected column.
Click Save when finished.
Alert Value Detail window
Name - summary of the alert, alert flag.
Description - short description or some details of the alert.
Code - recommended: abbreviated name or alert symbol.
Severity - defines how critical an alert is. Select from the dropdown: Critical Error, Error, or Warning.
Adjustment Factor
Click SAVE when finished.
Warning: If you’ve made changes, you must log off and then log on again in the system to see the changes.
Adjustment Factor:
There are various alert types used in the system. Each type has to be evaluated with the Risk Value (1). By default, each alert has its risk value, based on the alert type.
Select Alert Type (2) (Missing Suitability Profile in the example) and double-click the corresponding Assigned Lookup Table (3).
Click DETAIL to display the complete lookup table for the selected alert type.
Each of these lines is a separate alert with the Missing Suitability Profile type.
Double-click the row you are interested in (Missing Suitability - Birth Date Unsolicited in the example).
In the Lookup Table Row Detail window (Figure) verify the flags (Birth Date = Yes (1), and Solicited = No (2)). If these details overestimate the risk, then you can decrease the risk value by adjusting it. If this alert flag is 10 for Missing Suitability, you can adjust it to -8, then it will flag as a risk value=2.
Click SAVE (3).
Examples of Alert Types Tasks
Click the tabs below for step-by-step instructions for creating common tasks on the Alert Types tab.
Session Management
The Session Management window shows a list of active alerts in the current session, as well as the alert generation history.
Click REFRESH to display the latest changes.
To filter the history results, enter the Start Date, End Date, User ID, and click FILTER.
Select the Task and click DETAIL to display the Queued Task Detail window.
The Queued Task Detail window contains more details about the selected task.
Audience: All jCore Users
Functionality: The Alert monitor allows you to the setup and monitor surveillance for trades, sales, addresses, orders, accounts, data changes, licenses, and appointments.