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Launching the Integration

Sending the Contact to Docupace

Once you have opened the Docupace integration window, you have three options.

  1. Single Sign-On

  2. Send To Client Folder

  3. Send To Starting Point

1. Single Sign-On

The image displays the Docupace Dashboard on the ePACs tab

Dashboard

When you click on Single Sign-On, Docupace will open in a new browser tab. You will first land on the Dashboard page as if you had logged in using a username and password. 

2. Send To Client Folder

Client Folder

When you choose this option, the client data that has been entered into Redtail will create a client in Docupace. This creates a client folder with a general Subfolder.


Note

Additionally, when you make any updates/changes to your Client Contact in Redtail, you can follow the same steps we just covered (choose the integration button at the top of the page in Redtail) and you can send the NEW details for the client to UPDATE Docupace.


Client Detail page.

Client Details

3. Send To Starting Point

If you prefer to open a new account in Docupace, you can choose the Send to Starting Point option from a Client Contact in Redtail.  This will launch a questionnaire that you can fill out, leading you to the right forms to complete the account opening process.


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